{"id":10626,"date":"2025-04-09T10:31:00","date_gmt":"2025-04-09T09:31:00","guid":{"rendered":"https:\/\/4sconsulting.fr\/?p=10626"},"modified":"2025-04-15T12:38:29","modified_gmt":"2025-04-15T11:38:29","slug":"s1-coaching-4s-en-clientele-des-referents-techniques-16-sav-fnac-darty","status":"publish","type":"post","link":"https:\/\/4sconsulting.fr\/en\/s1-coaching-4s-en-clientele-des-referents-techniques-16-sav-fnac-darty","title":{"rendered":"S1: 4S \u2018customer\u2019 coaching for Technical Advisors (1>6) FNAC DARTY after-sales service."},"content":{"rendered":"
\"S1<\/figure>\n\n\n\n

S1: 4S \u2018customer\u2019 coaching for Technical Advisors (1>6) FNAC DARTY after-sales service.<\/h2>\n\n\n\n

On the roads of France last week, it was the big start for 4S Consulting Team<\/a>, 88 days of coaching in 3 months, with the 1>6 After-Sales Service Technical Leaders Fnac Darty<\/a>, accompanied in Home Intervention (HI), IN THEIR CUSTOMERS' HOMES!

Objectives \ud83d\udc49 To develop the \u2018customer\u2019 posture of the \u2018Tutor\u2019 Referents of the young technicians they support, and to strengthen their ability to provide feedback, enhance their skills and evaluate the Technicians in action.

BRAVO to the first 6 coached referrers, you have done a great job and shown THE POSTURE of referrer expected by Fnac Darty<\/a> \ud83d\udc4d\ud83d\udc4d\ud83d\udc4d It was a real pleasure to <\/a>Bernard<\/a>, <\/a>Nicolas<\/a> and <\/a>Cl\u00e9ment<\/a> to have accompanied you \u2764\ufe0f

Another THANK YOU to the Group Fnac<\/a> Darty<\/a>, and in particular to <\/a>R\u00e9gis<\/a>, <\/a>Predrag<\/a>, <\/a>Constant<\/a>, <\/a>Damien<\/a>, <\/a>Marie-B\u00e9n\u00e9dicte<\/a>, and <\/a>Fabrice<\/a>, <\/a>Ali<\/a>, <\/a>Val\u00e9rie<\/a> and <\/a>Nathalie<\/a> for entrusting us with this TOP mission and for placing their trust in us \ud83d\ude4f

\ud83d\udc49 Meeting with 7>10 referents this week in LIMOGES and ECQUEVILLY \ud83d\udc4d

#r\u00e9f\u00e9rent<\/a>#technique<\/a>#sav<\/a>#tutorat<\/a>#posture<\/a>#attitude<\/a>#communication<\/a>#interg\u00e9n\u00e9rationnel<\/a>#managercoach<\/a>#confiance<\/a>#coaching<\/a>#training<\/a>#mindsetchange<\/a>#softskills<\/a>#nevergiveup<\/a>#partenaires<\/a>#fierSSSS<\/a><\/p>\n\n\n\n

... ThankSSSS and see you soon \ud83d\ude09<\/h2>\n\n\n\n

#mindset #culturechange #coaching #formation #training #learning #softskills #nevergiveup<\/h2>\n\n\n\n
\n
LEARN MORE<\/a><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

S1 : Coaching 4S \u00ab\u00a0en client\u00e8le\u00a0\u00bb des R\u00e9f\u00e9rents Techniques (1>6) SAV FNAC DARTY. Sur les routes de France la semaine derni\u00e8re, c’\u00e9tait le grand d\u00e9part pour 4S Consulting, de la mission des 88 jours de coaching en 3 mois, avec les R\u00e9f\u00e9rents 1>6 Techniques SAV Fnac Darty, accompagn\u00e9s en Intervention \u00c0 Domicile (IAD), CHEZ LEURS […]<\/p>","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[17],"tags":[],"yoast_head":"\nS1 : Coaching 4S "en client\u00e8le" des R\u00e9f\u00e9rents Techniques (1>6) SAV FNAC DARTY.<\/title>\n<meta name=\"description\" content=\"S1 : Coaching 4S "en client\u00e8le" des R\u00e9f\u00e9rents Techniques (1>6) SAV FNAC DARTY.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/4sconsulting.fr\/en\/s1-coaching-4s-en-clientele-des-referents-techniques-16-sav-fnac-darty\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"S1 : Coaching 4S "en client\u00e8le" des R\u00e9f\u00e9rents Techniques (1>6) SAV FNAC DARTY.\" \/>\n<meta property=\"og:description\" content=\"S1 : Coaching 4S "en client\u00e8le" des R\u00e9f\u00e9rents Techniques (1>6) SAV FNAC DARTY.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/4sconsulting.fr\/en\/s1-coaching-4s-en-clientele-des-referents-techniques-16-sav-fnac-darty\/\" \/>\n<meta property=\"og:site_name\" content=\"4S Consulting\" \/>\n<meta property=\"article:published_time\" content=\"2025-04-09T09:31:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-15T11:38:29+00:00\" \/>\n<meta name=\"author\" content=\"Julien Galvez\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Julien Galvez\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/4sconsulting.fr\/s1-coaching-4s-en-clientele-des-referents-techniques-16-sav-fnac-darty#article\",\"isPartOf\":{\"@id\":\"https:\/\/4sconsulting.fr\/s1-coaching-4s-en-clientele-des-referents-techniques-16-sav-fnac-darty\"},\"author\":{\"name\":\"Julien Galvez\",\"@id\":\"https:\/\/4sconsulting.fr\/fr\/#\/schema\/person\/80027979e30f0c050e03cedc0d454d32\"},\"headline\":\"S1 : Coaching 4S \u00ab\u00a0en client\u00e8le\u00a0\u00bb des R\u00e9f\u00e9rents Techniques (1>6) SAV FNAC DARTY.\ufffc\",\"datePublished\":\"2025-04-09T09:31:00+00:00\",\"dateModified\":\"2025-04-15T11:38:29+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/4sconsulting.fr\/s1-coaching-4s-en-clientele-des-referents-techniques-16-sav-fnac-darty\"},\"wordCount\":235,\"publisher\":{\"@id\":\"https:\/\/4sconsulting.fr\/fr\/#organization\"},\"articleSection\":[\"Non class\u00e9\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/4sconsulting.fr\/s1-coaching-4s-en-clientele-des-referents-techniques-16-sav-fnac-darty\",\"url\":\"https:\/\/4sconsulting.fr\/s1-coaching-4s-en-clientele-des-referents-techniques-16-sav-fnac-darty\",\"name\":\"S1 : Coaching 4S \\\"en client\u00e8le\\\" des R\u00e9f\u00e9rents Techniques (1>6) SAV FNAC DARTY.\",\"isPartOf\":{\"@id\":\"https:\/\/4sconsulting.fr\/fr\/#website\"},\"datePublished\":\"2025-04-09T09:31:00+00:00\",\"dateModified\":\"2025-04-15T11:38:29+00:00\",\"description\":\"S1 : Coaching 4S \\\"en client\u00e8le\\\" des R\u00e9f\u00e9rents Techniques (1>6) SAV FNAC DARTY.\",\"breadcrumb\":{\"@id\":\"https:\/\/4sconsulting.fr\/s1-coaching-4s-en-clientele-des-referents-techniques-16-sav-fnac-darty#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/4sconsulting.fr\/s1-coaching-4s-en-clientele-des-referents-techniques-16-sav-fnac-darty\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/4sconsulting.fr\/s1-coaching-4s-en-clientele-des-referents-techniques-16-sav-fnac-darty#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/4sconsulting.fr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"S1 : Coaching 4S “en client\u00e8le” des R\u00e9f\u00e9rents Techniques (1>6) SAV FNAC DARTY.\ufffc\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/4sconsulting.fr\/fr\/#website\",\"url\":\"https:\/\/4sconsulting.fr\/fr\/\",\"name\":\"4S Consulting\",\"description\":\"Mindset & Culture Change Coaching\",\"publisher\":{\"@id\":\"https:\/\/4sconsulting.fr\/fr\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/4sconsulting.fr\/fr\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/4sconsulting.fr\/fr\/#organization\",\"name\":\"4S Consulting\",\"url\":\"https:\/\/4sconsulting.fr\/fr\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/4sconsulting.fr\/fr\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/4sconsulting.fr\/wp-content\/uploads\/2020\/11\/4s-orange-voile.png\",\"contentUrl\":\"https:\/\/4sconsulting.fr\/wp-content\/uploads\/2020\/11\/4s-orange-voile.png\",\"width\":642,\"height\":869,\"caption\":\"4S Consulting\"},\"image\":{\"@id\":\"https:\/\/4sconsulting.fr\/fr\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.linkedin.com\/company\/4s-consulting-www-4sconsulting-fr-\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/4sconsulting.fr\/fr\/#\/schema\/person\/80027979e30f0c050e03cedc0d454d32\",\"name\":\"Julien Galvez\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"S1 : Coaching 4S \"en client\u00e8le\" des R\u00e9f\u00e9rents Techniques (1>6) SAV FNAC DARTY.","description":"S1 : Coaching 4S \"en client\u00e8le\" des R\u00e9f\u00e9rents Techniques (1>6) SAV FNAC DARTY.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/4sconsulting.fr\/en\/s1-coaching-4s-en-clientele-des-referents-techniques-16-sav-fnac-darty\/","og_locale":"en_US","og_type":"article","og_title":"S1 : Coaching 4S \"en client\u00e8le\" des R\u00e9f\u00e9rents Techniques (1>6) SAV FNAC DARTY.","og_description":"S1 : Coaching 4S \"en client\u00e8le\" des R\u00e9f\u00e9rents Techniques (1>6) SAV FNAC DARTY.","og_url":"https:\/\/4sconsulting.fr\/en\/s1-coaching-4s-en-clientele-des-referents-techniques-16-sav-fnac-darty\/","og_site_name":"4S Consulting","article_published_time":"2025-04-09T09:31:00+00:00","article_modified_time":"2025-04-15T11:38:29+00:00","author":"Julien Galvez","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Julien Galvez","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/4sconsulting.fr\/s1-coaching-4s-en-clientele-des-referents-techniques-16-sav-fnac-darty#article","isPartOf":{"@id":"https:\/\/4sconsulting.fr\/s1-coaching-4s-en-clientele-des-referents-techniques-16-sav-fnac-darty"},"author":{"name":"Julien Galvez","@id":"https:\/\/4sconsulting.fr\/fr\/#\/schema\/person\/80027979e30f0c050e03cedc0d454d32"},"headline":"S1 : Coaching 4S \u00ab\u00a0en client\u00e8le\u00a0\u00bb des R\u00e9f\u00e9rents Techniques (1>6) SAV FNAC DARTY.\ufffc","datePublished":"2025-04-09T09:31:00+00:00","dateModified":"2025-04-15T11:38:29+00:00","mainEntityOfPage":{"@id":"https:\/\/4sconsulting.fr\/s1-coaching-4s-en-clientele-des-referents-techniques-16-sav-fnac-darty"},"wordCount":235,"publisher":{"@id":"https:\/\/4sconsulting.fr\/fr\/#organization"},"articleSection":["Non class\u00e9"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/4sconsulting.fr\/s1-coaching-4s-en-clientele-des-referents-techniques-16-sav-fnac-darty","url":"https:\/\/4sconsulting.fr\/s1-coaching-4s-en-clientele-des-referents-techniques-16-sav-fnac-darty","name":"S1 : Coaching 4S \"en client\u00e8le\" des R\u00e9f\u00e9rents Techniques (1>6) SAV FNAC DARTY.","isPartOf":{"@id":"https:\/\/4sconsulting.fr\/fr\/#website"},"datePublished":"2025-04-09T09:31:00+00:00","dateModified":"2025-04-15T11:38:29+00:00","description":"S1 : Coaching 4S \"en client\u00e8le\" des R\u00e9f\u00e9rents Techniques (1>6) SAV FNAC DARTY.","breadcrumb":{"@id":"https:\/\/4sconsulting.fr\/s1-coaching-4s-en-clientele-des-referents-techniques-16-sav-fnac-darty#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/4sconsulting.fr\/s1-coaching-4s-en-clientele-des-referents-techniques-16-sav-fnac-darty"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/4sconsulting.fr\/s1-coaching-4s-en-clientele-des-referents-techniques-16-sav-fnac-darty#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/4sconsulting.fr\/"},{"@type":"ListItem","position":2,"name":"S1 : Coaching 4S “en client\u00e8le” des R\u00e9f\u00e9rents Techniques (1>6) SAV FNAC DARTY.\ufffc"}]},{"@type":"WebSite","@id":"https:\/\/4sconsulting.fr\/fr\/#website","url":"https:\/\/4sconsulting.fr\/fr\/","name":"4S Consulting","description":"Mindset & Culture Change Coaching","publisher":{"@id":"https:\/\/4sconsulting.fr\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/4sconsulting.fr\/fr\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/4sconsulting.fr\/fr\/#organization","name":"4S Consulting","url":"https:\/\/4sconsulting.fr\/fr\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/4sconsulting.fr\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/4sconsulting.fr\/wp-content\/uploads\/2020\/11\/4s-orange-voile.png","contentUrl":"https:\/\/4sconsulting.fr\/wp-content\/uploads\/2020\/11\/4s-orange-voile.png","width":642,"height":869,"caption":"4S Consulting"},"image":{"@id":"https:\/\/4sconsulting.fr\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.linkedin.com\/company\/4s-consulting-www-4sconsulting-fr-\/"]},{"@type":"Person","@id":"https:\/\/4sconsulting.fr\/fr\/#\/schema\/person\/80027979e30f0c050e03cedc0d454d32","name":"Julien Galvez"}]}},"_links":{"self":[{"href":"https:\/\/4sconsulting.fr\/en\/wp-json\/wp\/v2\/posts\/10626"}],"collection":[{"href":"https:\/\/4sconsulting.fr\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/4sconsulting.fr\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/4sconsulting.fr\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/4sconsulting.fr\/en\/wp-json\/wp\/v2\/comments?post=10626"}],"version-history":[{"count":2,"href":"https:\/\/4sconsulting.fr\/en\/wp-json\/wp\/v2\/posts\/10626\/revisions"}],"predecessor-version":[{"id":10629,"href":"https:\/\/4sconsulting.fr\/en\/wp-json\/wp\/v2\/posts\/10626\/revisions\/10629"}],"wp:attachment":[{"href":"https:\/\/4sconsulting.fr\/en\/wp-json\/wp\/v2\/media?parent=10626"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/4sconsulting.fr\/en\/wp-json\/wp\/v2\/categories?post=10626"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/4sconsulting.fr\/en\/wp-json\/wp\/v2\/tags?post=10626"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}