{"id":10642,"date":"2025-04-22T10:08:00","date_gmt":"2025-04-22T09:08:00","guid":{"rendered":"https:\/\/4sconsulting.fr\/?p=10642"},"modified":"2025-04-24T14:12:35","modified_gmt":"2025-04-24T13:12:35","slug":"s3-coaching-en-clientele-des-referents-1118-techniques-en-sav-fnac-darty","status":"publish","type":"post","link":"https:\/\/4sconsulting.fr\/en\/s3-coaching-en-clientele-des-referents-1118-techniques-en-sav-fnac-darty","title":{"rendered":"S3: \u2018Customer\u2019 coaching for Technical Referents (11>18) in the FNAC DARTY after-sales service."},"content":{"rendered":"
\"S3<\/figure>\n\n\n\n

S3: \u2018Customer\u2019 coaching for Technical Referents (11>18) in the FNAC DARTY after-sales service.<\/h2>\n\n\n\n

WEEK 3 (S3): Last week, 4S Consulting was in BAGNOLET, CHATILLON, ST. OUEN, BEZONS AND BOULOGNE, THEN IN TROYES, to support and coach the 11 to 18 Technical Advisors from the After-Sales Service department in Home Intervention (HI) at their customers' premises. Fnac Darty<\/a> \ud83d\udcaa

Objectives \ud83d\udc49 To develop the \u2018customer\u2019 posture of the \u2018Tutor\u2019 Referents of the young technicians they support, and to strengthen their ability to provide feedback, enhance their skills and evaluate the Technicians in action.

BRAVO to ALL of you and your coaches <\/a>Bernard<\/a>, <\/a>Cl\u00e9ment<\/a> and <\/a>Nicolas<\/a> for being with you \ud83d\udc4d And THANK YOU again to the Group Fnac<\/a> Darty<\/a>, and in particular to <\/a>Vincent<\/a>, <\/a>R\u00e9gis<\/a>, <\/a>Predrag<\/a>, <\/a>Constant<\/a>, Damien, <\/a>Marie-B\u00e9n\u00e9dicte<\/a>, and <\/a>Fabrice<\/a>, <\/a>Ali<\/a>, <\/a>Val\u00e9rie<\/a>, Olivia and <\/a>Nathalie<\/a> of the academy, for trusting us and entrusting us with this \u2018unique\u2019 and strategic mission \ud83d\ude4f!

\ud83d\udc49 Rendez vous with R\u00e9f\u00e9rents 19>22 this week in B\u00e8gles, all with <\/a>Nicolas<\/a> \ud83d\udc4d

#r\u00e9f\u00e9rent<\/a>#technique<\/a>#sav<\/a>#tutorat<\/a>#posture<\/a>#attitude<\/a>#communication<\/a>#interg\u00e9n\u00e9rationnel<\/a>#managercoach<\/a>#confiance<\/a>#coaching<\/a>#training<\/a>#mindsetchange<\/a>#softskills<\/a>#nevergiveup<\/a>#partenaires<\/a>#fierSSSS<\/a><\/p>\n\n\n\n

... ThankSSSS and see you soon \ud83d\ude09<\/h2>\n\n\n\n

#mindset #culturechange #coaching #formation #training #learning #softskills #nevergiveup<\/h2>\n\n\n\n
\n
LEARN MORE<\/a><\/div>\n<\/div>\n\n\n\n

<\/p>","protected":false},"excerpt":{"rendered":"

S3 : Coaching \u00ab\u00a0en client\u00e8le\u00a0\u00bb des R\u00e9f\u00e9rents (11>18) Techniques en SAV FNAC DARTY. SEMAINE 3 (S3) : La semaine derni\u00e8re, 4S Consulting \u00e9tait \u00e0 BAGNOLET, CHATILLON, ST. OUEN, BEZONS ET BOULOGNE, PUIS A TROYES, pour accompagner et coacher en Intervention \u00c0 Domicile (IAD), chez leurs clients, les R\u00e9f\u00e9rents Techniques 11 \u00e0 18, du SAV Fnac […]<\/p>","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[17],"tags":[],"yoast_head":"\nS3 : Coaching "en client\u00e8le" des R\u00e9f\u00e9rents (11>18) Techniques en SAV FNAC DARTY.<\/title>\n<meta name=\"description\" content=\"S3 : Coaching "en client\u00e8le" des R\u00e9f\u00e9rents (11>18) Techniques en SAV FNAC DARTY.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/4sconsulting.fr\/en\/s3-coaching-en-clientele-des-referents-1118-techniques-en-sav-fnac-darty\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" 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