{"id":10699,"date":"2025-06-24T10:06:00","date_gmt":"2025-06-24T09:06:00","guid":{"rendered":"https:\/\/4sconsulting.fr\/?p=10699"},"modified":"2025-06-25T10:11:53","modified_gmt":"2025-06-25T09:11:53","slug":"s12-juin25-coaching-en-clientele-des-referents-6873-techniques-en-sav-fnac-darty","status":"publish","type":"post","link":"https:\/\/4sconsulting.fr\/en\/s12-juin25-coaching-en-clientele-des-referents-6873-techniques-en-sav-fnac-darty","title":{"rendered":"S12-JUNE25: \u2018Customer\u2019 coaching for Technical Representatives (68>73) in FNAC DARTY after-sales service."},"content":{"rendered":"
\"S12-JUIN25<\/figure>\n\n\n\n

S12-JUNE25: \u2018Customer\u2019 coaching for Technical Representatives (68>73) in FNAC DARTY after-sales service.<\/h2>\n\n\n\n

\u2705 S12 - JUNE 2025 | CUSTOMER COACHING - TECHNICAL REFERENTS 68 > 73 - FNAC DARTY

\ud83d\udc49 Last week, 4S Consulting Team<\/a> was on the ground in Limonest and Mulhouse, to support and coach the After-Sales Service Technical Referrers. Fnac Darty<\/a> dans leurs interventions \u00e0 domicile (IAD).

\ud83c\udfaf Objective: to strengthen their position in customer relations, to assert their role as tutor to young technicians, to develop their impact as referent, their ability to encourage progress, to evaluate, and to pass on the right business reflexes.

\ud83d\udc4f A big well done to all the Referrers we worked with for their commitment, professionalism and excellent posture. And a special mention to the week's training coaches <\/a>Nicolas<\/a> and <\/a>Bernard<\/a> !

\ud83d\ude4f Thank you to the Group Fnac<\/a> Darty<\/a>, to <\/a>Ali<\/a> and the Academy around <\/a>Nathalie<\/a>, for their renewed confidence#fierdetrepartenaire<\/a>

\ud83d\udccdThis week (S13), we're off to Dijon, Chambery, Sallanches, Grenoble and Replonges, with the R\u00e9f\u00e9rents 74 > 80, alongside the 4S super team, <\/a>Bernard<\/a> and <\/a>Nicolas<\/a>, for the penultimate week of this support programme.

#r\u00e9f\u00e9rent<\/a>#technique<\/a>#SAV<\/a>#tutorat<\/a>#leadership<\/a>#postureclient<\/a>#softskills<\/a>#coaching<\/a>#formation<\/a>#transmission<\/a>#confiance<\/a>#interg\u00e9n\u00e9rationnel<\/a>#4SConsulting<\/a>#fierSSSS<\/a><\/p>\n\n\n\n

... ThankSSSS and see you soon \ud83d\ude09<\/h2>\n\n\n\n

#mindset #culturechange #coaching #formation #training #learning #softskills #nevergiveup<\/h2>\n\n\n\n
\n
LEARN MORE<\/a><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

S12-JUIN25 : Coaching \u00ab\u00a0en client\u00e8le\u00a0\u00bb des R\u00e9f\u00e9rents (68>73) Techniques en SAV FNAC DARTY. \u2705 S12 \u2013 JUIN 2025 | COACHING \u00ab\u00a0CLIENT\u00c8LE\u00a0\u00bb \u2013 R\u00c9F\u00c9RENTS TECHNIQUES 68 > 73 \u2013 FNAC DARTY \ud83d\udc49 La semaine derni\u00e8re, 4S Consulting \u00e9tait sur le terrain \u00e0 Limonest et Mulhouse, pour accompagner et coacher les R\u00e9f\u00e9rents Techniques du SAV Fnac Darty […]<\/p>","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[17],"tags":[],"yoast_head":"\nS12-JUIN25 : Coaching "en client\u00e8le" des R\u00e9f\u00e9rents (68>73) Techniques en SAV FNAC DARTY.<\/title>\n<meta name=\"description\" content=\"S12-JUIN25 : Coaching "en client\u00e8le" des R\u00e9f\u00e9rents (68>73) Techniques en SAV FNAC DARTY.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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