{"id":10708,"date":"2025-07-09T10:06:00","date_gmt":"2025-07-09T09:06:00","guid":{"rendered":"https:\/\/4sconsulting.fr\/?p=10708"},"modified":"2025-07-10T15:13:34","modified_gmt":"2025-07-10T14:13:34","slug":"clap-de-fin-sur-les-3-mois-daccompagnement-partout-en-france-des-referents-techniques-sav-iad-du-groupe-fnac-darty","status":"publish","type":"post","link":"https:\/\/4sconsulting.fr\/en\/clap-de-fin-sur-les-3-mois-daccompagnement-partout-en-france-des-referents-techniques-sav-iad-du-groupe-fnac-darty","title":{"rendered":"The end... of 3 months of support, throughout France, for FNAC DARTY Group's After-Sales Service \/ IAD Technical Referents."},"content":{"rendered":"
\"Clap<\/figure>\n\n\n\n

The end... of 3 months of support, throughout France, for FNAC DARTY Group's After-Sales Service \/ IAD Technical Referents.<\/h2>\n\n\n\n

\ud83d\udc49 The last two weeks, 4S Consulting Team<\/a> was out in the field one last time, in Dijon, Chambery, Sallanches, Grenoble, Replonges, Orl\u00e9ans, Fr\u00e9jus and Nice, to support and coach the latest Technical Advisers and their after-sales technicians. Fnac Darty<\/a>, in their homecare services.

\ud83c\udfaf The aim of the support is to strengthen their position with customers, assert their role as mentor to young technicians, develop their impact as a mentor, their ability to encourage progress, evaluate and pass on the right business reflexes... to increase their skills!

\ud83d\udc4f A big well done to the 83 Referral Agents (and their technicians) for their welcome, commitment, professionalism and attitude to customer service.

\ud83d\udc4d A special mention to the training coaches 4S Consulting Team<\/a>, with <\/a>Bernard<\/a>, <\/a>Nicolas<\/a> and <\/a>Cl\u00e9ment<\/a>, who did a superb job (BRAVO guys!).

\ud83d\ude4f And finally, a very BIG THANK YOU to the Group Fnac<\/a> Darty<\/a> – <\/a>Vincent<\/a>, <\/a>R\u00e9gis<\/a>, <\/a>Predrag<\/a>, <\/a>Constant<\/a>, Fabien, <\/a>Ali<\/a> (essential to the completion and smooth running of this project), all the DZs and CDGTs, not forgetting <\/a>Nathalie<\/a>, <\/a>Val\u00e9rie<\/a> and Olivia from the Acad\u00e9mie - THANK YOU for trusting us with this wonderful project...#proud<\/a>!

\ud83d\udccdRDV to everyone today at 2pm, to give you an update and make suggestions on how to continue this support... and to your Referrers.

#merSSSSi<\/a>#partenaires<\/a>#r\u00e9f\u00e9rent<\/a>#technique<\/a>#SAV<\/a>#tutorat<\/a>#leadership<\/a>#postureclient<\/a>#softskills<\/a>#coaching<\/a>#formation<\/a>#transmission<\/a>#confiance<\/a>#interg\u00e9n\u00e9rationnel<\/a>#4SConsulting<\/a>#fierSSSS<\/a><\/p>\n\n\n\n

... ThankSSSS and see you soon \ud83d\ude09<\/h2>\n\n\n\n

#mindset #culturechange #coaching #formation #training #learning #softskills #nevergiveup<\/h2>\n\n\n\n
\n
LEARN MORE<\/a><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

Clap de fin… sur les 3 mois d’accompagnement, partout en France, des R\u00e9f\u00e9rents Techniques SAV\/ IAD du Groupe FNAC DARTY. \ud83d\udc49 Ces deux derni\u00e8res semaines, 4S Consulting \u00e9tait une \u00ab\u00a0derni\u00e8re fois\u00a0\u00bb sur le terrain, \u00e0 Dijon, Chambery, Sallanches, Grenoble, Replonges, Orl\u00e9ans, Fr\u00e9jus et Nice, pour accompagner et coacher les derniers R\u00e9f\u00e9rents Techniques avec leurs techniciens […]<\/p>","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[17],"tags":[],"yoast_head":"\nClap de fin... sur les 3 mois d'accompagnement, partout en France, des R\u00e9f\u00e9rents Techniques SAV\/ IAD du Groupe FNAC DARTY.<\/title>\n<meta name=\"description\" content=\"Clap de fin... sur les 3 mois d'accompagnement, partout en France, des R\u00e9f\u00e9rents Techniques SAV\/ IAD du Groupe FNAC DARTY.\" \/>\n<meta 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