{"id":10977,"date":"2026-06-23T08:03:00","date_gmt":"2026-06-23T07:03:00","guid":{"rendered":"https:\/\/4sconsulting.fr\/?p=10977"},"modified":"2026-06-03T14:59:20","modified_gmt":"2026-06-03T13:59:20","slug":"jour-16-coaching-terrain-fnac-darty-a-croissy-beaubourg-avec-jean-mickael","status":"publish","type":"post","link":"https:\/\/4sconsulting.fr\/en\/jour-16-coaching-terrain-fnac-darty-a-croissy-beaubourg-avec-jean-mickael","title":{"rendered":"DAY 16 \u2013 On-site coaching at Fnac Darty in Croissy Beaubourg, with Jean Mickael."},"content":{"rendered":"
\"JOUR<\/figure>\n\n\n\n

DAY 16 \u2013 On-site coaching at Fnac Darty in Croissy Beaubourg, with Jean Mickael.<\/h2>\n\n\n\n

The quality of the after-sales service provided by Fnac<\/a> Darty<\/a> is not based solely on the technical expertise of its teams.

It also relies on the ability of their Technical Advisors to share best practice, develop skills and ensure that quality standards are upheld on the ground by technicians.

This is precisely the aim of the support provided by 4S Consulting Team<\/a> with the after-sales service and IAD repair teams Fnac Darty<\/a> in the field:

\u2705 Help the Mentors develop in their role as frontline leaders
\u2705 Improve the effectiveness of interactions with technicians and customers
\u2705 Ensure the long-term retention of expertise through mentoring and operational support

Because a company thrives when individual expertise becomes a collective asset that enhances the customer experience.

Thanks to Fnac<\/a> Darty<\/a>, to the Repairs\/After-Sales departments with Christophe<\/a> and Damien<\/a>, to Predrag<\/a> and Constant<\/a> (IAD) for their trust and support, to Ali for his coordination, to Val\u00e9rie<\/a> for organising it, as well as to the Academy and to Steeve<\/a> for their continued trust \ud83d\ude4f

We\u2019re proud to support those who make a difference, every day, out in the field with their clients \ud83d\udcaa

#Mindset<\/a>#Culturechange<\/a>#Coaching<\/a>#Formation<\/a>#Training<\/a>#Learning<\/a>#Softskills<\/a>#Leadership<\/a>#Mentorat<\/a>#Terrain<\/a>#FnacDarty<\/a> hashtag#4SConsulting<\/a><\/p>\n\n\n\n

... ThankSSSS and see you soon \ud83d\ude09<\/h2>\n\n\n\n

#mindset #culturechange #coaching #formation #training #learning #softskills #nevergiveup<\/h2>\n\n\n\n
\n
LEARN MORE<\/a><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

JOUR 16 \u2013 Coaching terrain Fnac Darty \u00e0 Croissy Beaubourg, avec Jean Mickael. La qualit\u00e9 du service SAV de Fnac Darty ne repose pas uniquement sur l\u2019expertise technique de ses \u00e9quipes. Elle repose aussi sur la capacit\u00e9 de leurs R\u00e9f\u00e9rents Techniques \u00e0 transmettre les bonnes pratiques, d\u00e9velopper les comp\u00e9tences et faire vivre les standards de […]<\/p>","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[17],"tags":[],"yoast_head":"\nJOUR 16 \u2013 Coaching terrain Fnac Darty \u00e0 Croissy Beaubourg, avec Jean Mickael.<\/title>\n<meta name=\"description\" content=\"JOUR 16 \u2013 Coaching terrain Fnac Darty \u00e0 Croissy Beaubourg, avec Jean Mickael.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/4sconsulting.fr\/en\/jour-16-coaching-terrain-fnac-darty-a-croissy-beaubourg-avec-jean-mickael\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"JOUR 16 \u2013 Coaching terrain Fnac Darty \u00e0 Croissy Beaubourg, avec Jean Mickael.\" \/>\n<meta property=\"og:description\" content=\"JOUR 16 \u2013 Coaching terrain Fnac Darty \u00e0 Croissy Beaubourg, avec Jean Mickael.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/4sconsulting.fr\/en\/jour-16-coaching-terrain-fnac-darty-a-croissy-beaubourg-avec-jean-mickael\/\" \/>\n<meta property=\"og:site_name\" content=\"4S Consulting\" \/>\n<meta property=\"article:published_time\" content=\"2026-06-23T07:03:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-03T13:59:20+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/4sconsulting.fr\/wp-content\/uploads\/2026\/06\/Post-3-1024x577.png\" \/>\n<meta name=\"author\" content=\"Julien Galvez\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Julien Galvez\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/4sconsulting.fr\/jour-16-coaching-terrain-fnac-darty-a-croissy-beaubourg-avec-jean-mickael#article\",\"isPartOf\":{\"@id\":\"https:\/\/4sconsulting.fr\/jour-16-coaching-terrain-fnac-darty-a-croissy-beaubourg-avec-jean-mickael\"},\"author\":{\"name\":\"Julien Galvez\",\"@id\":\"https:\/\/4sconsulting.fr\/fr\/#\/schema\/person\/34ad5495084153aa8db1ea05b76050e7\"},\"headline\":\"JOUR 16 \u2013 Coaching terrain Fnac Darty \u00e0 Croissy Beaubourg, avec Jean Mickael.\",\"datePublished\":\"2026-06-23T07:03:00+00:00\",\"dateModified\":\"2026-06-03T13:59:20+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/4sconsulting.fr\/jour-16-coaching-terrain-fnac-darty-a-croissy-beaubourg-avec-jean-mickael\"},\"wordCount\":247,\"publisher\":{\"@id\":\"https:\/\/4sconsulting.fr\/fr\/#organization\"},\"articleSection\":[\"Non class\u00e9\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/4sconsulting.fr\/jour-16-coaching-terrain-fnac-darty-a-croissy-beaubourg-avec-jean-mickael\",\"url\":\"https:\/\/4sconsulting.fr\/jour-16-coaching-terrain-fnac-darty-a-croissy-beaubourg-avec-jean-mickael\",\"name\":\"JOUR 16 \u2013 Coaching terrain Fnac Darty \u00e0 Croissy Beaubourg, avec Jean Mickael.\",\"isPartOf\":{\"@id\":\"https:\/\/4sconsulting.fr\/fr\/#website\"},\"datePublished\":\"2026-06-23T07:03:00+00:00\",\"dateModified\":\"2026-06-03T13:59:20+00:00\",\"description\":\"JOUR 16 \u2013 Coaching terrain Fnac Darty \u00e0 Croissy Beaubourg, avec Jean Mickael.\",\"breadcrumb\":{\"@id\":\"https:\/\/4sconsulting.fr\/jour-16-coaching-terrain-fnac-darty-a-croissy-beaubourg-avec-jean-mickael#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/4sconsulting.fr\/jour-16-coaching-terrain-fnac-darty-a-croissy-beaubourg-avec-jean-mickael\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/4sconsulting.fr\/jour-16-coaching-terrain-fnac-darty-a-croissy-beaubourg-avec-jean-mickael#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/4sconsulting.fr\/fr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"JOUR 16 \u2013 Coaching terrain Fnac Darty \u00e0 Croissy Beaubourg, avec Jean Mickael.\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/4sconsulting.fr\/fr\/#website\",\"url\":\"https:\/\/4sconsulting.fr\/fr\/\",\"name\":\"4S Consulting\",\"description\":\"Mindset & Culture Change Coaching\",\"publisher\":{\"@id\":\"https:\/\/4sconsulting.fr\/fr\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/4sconsulting.fr\/fr\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/4sconsulting.fr\/fr\/#organization\",\"name\":\"4S Consulting\",\"url\":\"https:\/\/4sconsulting.fr\/fr\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/4sconsulting.fr\/fr\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/4sconsulting.fr\/wp-content\/uploads\/2020\/11\/4s-orange-voile.png\",\"contentUrl\":\"https:\/\/4sconsulting.fr\/wp-content\/uploads\/2020\/11\/4s-orange-voile.png\",\"width\":642,\"height\":869,\"caption\":\"4S Consulting\"},\"image\":{\"@id\":\"https:\/\/4sconsulting.fr\/fr\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.linkedin.com\/company\/4s-consulting-www-4sconsulting-fr-\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/4sconsulting.fr\/fr\/#\/schema\/person\/34ad5495084153aa8db1ea05b76050e7\",\"name\":\"Julien Galvez\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"JOUR 16 \u2013 Coaching terrain Fnac Darty \u00e0 Croissy Beaubourg, avec Jean Mickael.","description":"JOUR 16 \u2013 Coaching terrain Fnac Darty \u00e0 Croissy Beaubourg, avec Jean Mickael.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/4sconsulting.fr\/en\/jour-16-coaching-terrain-fnac-darty-a-croissy-beaubourg-avec-jean-mickael\/","og_locale":"en_US","og_type":"article","og_title":"JOUR 16 \u2013 Coaching terrain Fnac Darty \u00e0 Croissy Beaubourg, avec Jean Mickael.","og_description":"JOUR 16 \u2013 Coaching terrain Fnac Darty \u00e0 Croissy Beaubourg, avec Jean Mickael.","og_url":"https:\/\/4sconsulting.fr\/en\/jour-16-coaching-terrain-fnac-darty-a-croissy-beaubourg-avec-jean-mickael\/","og_site_name":"4S Consulting","article_published_time":"2026-06-23T07:03:00+00:00","article_modified_time":"2026-06-03T13:59:20+00:00","og_image":[{"url":"https:\/\/4sconsulting.fr\/wp-content\/uploads\/2026\/06\/Post-3-1024x577.png"}],"author":"Julien Galvez","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Julien Galvez","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/4sconsulting.fr\/jour-16-coaching-terrain-fnac-darty-a-croissy-beaubourg-avec-jean-mickael#article","isPartOf":{"@id":"https:\/\/4sconsulting.fr\/jour-16-coaching-terrain-fnac-darty-a-croissy-beaubourg-avec-jean-mickael"},"author":{"name":"Julien Galvez","@id":"https:\/\/4sconsulting.fr\/fr\/#\/schema\/person\/34ad5495084153aa8db1ea05b76050e7"},"headline":"JOUR 16 \u2013 Coaching terrain Fnac Darty \u00e0 Croissy Beaubourg, avec Jean Mickael.","datePublished":"2026-06-23T07:03:00+00:00","dateModified":"2026-06-03T13:59:20+00:00","mainEntityOfPage":{"@id":"https:\/\/4sconsulting.fr\/jour-16-coaching-terrain-fnac-darty-a-croissy-beaubourg-avec-jean-mickael"},"wordCount":247,"publisher":{"@id":"https:\/\/4sconsulting.fr\/fr\/#organization"},"articleSection":["Non class\u00e9"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/4sconsulting.fr\/jour-16-coaching-terrain-fnac-darty-a-croissy-beaubourg-avec-jean-mickael","url":"https:\/\/4sconsulting.fr\/jour-16-coaching-terrain-fnac-darty-a-croissy-beaubourg-avec-jean-mickael","name":"JOUR 16 \u2013 Coaching terrain Fnac Darty \u00e0 Croissy Beaubourg, avec Jean Mickael.","isPartOf":{"@id":"https:\/\/4sconsulting.fr\/fr\/#website"},"datePublished":"2026-06-23T07:03:00+00:00","dateModified":"2026-06-03T13:59:20+00:00","description":"JOUR 16 \u2013 Coaching terrain Fnac Darty \u00e0 Croissy Beaubourg, avec Jean Mickael.","breadcrumb":{"@id":"https:\/\/4sconsulting.fr\/jour-16-coaching-terrain-fnac-darty-a-croissy-beaubourg-avec-jean-mickael#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/4sconsulting.fr\/jour-16-coaching-terrain-fnac-darty-a-croissy-beaubourg-avec-jean-mickael"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/4sconsulting.fr\/jour-16-coaching-terrain-fnac-darty-a-croissy-beaubourg-avec-jean-mickael#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/4sconsulting.fr\/fr\/"},{"@type":"ListItem","position":2,"name":"JOUR 16 \u2013 Coaching terrain Fnac Darty \u00e0 Croissy Beaubourg, avec Jean Mickael."}]},{"@type":"WebSite","@id":"https:\/\/4sconsulting.fr\/fr\/#website","url":"https:\/\/4sconsulting.fr\/fr\/","name":"4S Consulting","description":"Mindset & Culture Change Coaching","publisher":{"@id":"https:\/\/4sconsulting.fr\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/4sconsulting.fr\/fr\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/4sconsulting.fr\/fr\/#organization","name":"4S Consulting","url":"https:\/\/4sconsulting.fr\/fr\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/4sconsulting.fr\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/4sconsulting.fr\/wp-content\/uploads\/2020\/11\/4s-orange-voile.png","contentUrl":"https:\/\/4sconsulting.fr\/wp-content\/uploads\/2020\/11\/4s-orange-voile.png","width":642,"height":869,"caption":"4S Consulting"},"image":{"@id":"https:\/\/4sconsulting.fr\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.linkedin.com\/company\/4s-consulting-www-4sconsulting-fr-\/"]},{"@type":"Person","@id":"https:\/\/4sconsulting.fr\/fr\/#\/schema\/person\/34ad5495084153aa8db1ea05b76050e7","name":"Julien Galvez"}]}},"_links":{"self":[{"href":"https:\/\/4sconsulting.fr\/en\/wp-json\/wp\/v2\/posts\/10977"}],"collection":[{"href":"https:\/\/4sconsulting.fr\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/4sconsulting.fr\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/4sconsulting.fr\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/4sconsulting.fr\/en\/wp-json\/wp\/v2\/comments?post=10977"}],"version-history":[{"count":2,"href":"https:\/\/4sconsulting.fr\/en\/wp-json\/wp\/v2\/posts\/10977\/revisions"}],"predecessor-version":[{"id":10982,"href":"https:\/\/4sconsulting.fr\/en\/wp-json\/wp\/v2\/posts\/10977\/revisions\/10982"}],"wp:attachment":[{"href":"https:\/\/4sconsulting.fr\/en\/wp-json\/wp\/v2\/media?parent=10977"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/4sconsulting.fr\/en\/wp-json\/wp\/v2\/categories?post=10977"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/4sconsulting.fr\/en\/wp-json\/wp\/v2\/tags?post=10977"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}