{"id":10935,"date":"2026-05-26T11:21:14","date_gmt":"2026-05-26T10:21:14","guid":{"rendered":"https:\/\/4sconsulting.fr\/?p=10935"},"modified":"2026-05-26T11:21:16","modified_gmt":"2026-05-26T10:21:16","slug":"jour-11-coaching-terrain-fnac-darty-a-nice-avec-frederic","status":"publish","type":"post","link":"https:\/\/4sconsulting.fr\/fr\/jour-11-coaching-terrain-fnac-darty-a-nice-avec-frederic","title":{"rendered":"JOUR 11 \u2013 Coaching terrain Fnac Darty \u00e0 Nice, avec Fr\u00e9d\u00e9ric."},"content":{"rendered":"\n
\"JOUR<\/figure>\n\n\n\n

JOUR 11 \u2013 Coaching terrain Fnac Darty \u00e0 Nice, avec Fr\u00e9d\u00e9ric.<\/h2>\n\n\n\n

Sur le terrain, un R\u00e9f\u00e9rent Technique chez Fnac Darty<\/strong><\/a> ne transmet pas seulement des proc\u00e9dures aupr\u00e8s des techniciens.
Il transmet une posture, un niveau d\u2019exigence et de qualit\u00e9 de service, et une mani\u00e8re de repr\u00e9senter la marque aupr\u00e8s des clients comme des \u00e9quipes.<\/p>\n\n\n\n

C\u2019est toute l\u2019ambition de l\u2019accompagnement men\u00e9 par 4S Consulting<\/strong><\/a> aupr\u00e8s des \u00e9quipes r\u00e9paration SAV & IAD Fnac<\/strong><\/a>Darty<\/strong><\/a> :<\/p>\n\n\n\n

\u2705 D\u00e9velopper un \u00ab\u00a0leadership\u00a0\u00bb terrain cr\u00e9dible et f\u00e9d\u00e9rateur
\u2705 Renforcer la communication technique et relationnelle (client aussi !)
\u2705 Installer un mentorat concret, directement dans l\u2019action<\/p>\n\n\n\n

Parce qu\u2019une performance durable se construit autant par la qualit\u00e9 technique\u2026 que par la qualit\u00e9 de transmission et de la relation client.<\/p>\n\n\n\n

Merci \u00e0 Fnac Darty<\/strong><\/a>, \u00e0 la direction R\u00e9paration\/SAV avec Christophe<\/strong><\/a> et Damien<\/strong><\/a>, \u00e0 Predrag<\/strong><\/a> et Constant<\/strong><\/a> (IAD) pour leur soutien fid\u00e8le, \u00e0 Ali pour sa coordination, ainsi qu\u2019\u00e0 l\u2019Acad\u00e9mie et Steeve<\/strong><\/a>, pour leur confiance… fier d’\u00eatre partenaire \ud83d\ude4f<\/p>\n\n\n\n

#Mindset<\/strong><\/a>#Culturechange<\/strong><\/a>#Coaching<\/strong><\/a>#Formation<\/strong><\/a>#Training<\/strong><\/a>#Learning<\/strong><\/a>#Softskills<\/strong><\/a>#Leadership<\/strong><\/a>#Mentorat<\/strong><\/a>#Terrain<\/strong><\/a>#FnacDarty<\/strong><\/a>#4SConsulting<\/strong><\/a><\/p>\n\n\n\n

… merSSSSi et \u00e0 bient\u00f4t \ud83d\ude09<\/h2>\n\n\n\n

#mindset #culturechange #coaching #formation #training #learning #softskills #nevergiveup<\/h2>\n\n\n\n
\n
EN SAVOIR PLUS<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

JOUR 11 \u2013 Coaching terrain Fnac Darty \u00e0 Nice, avec Fr\u00e9d\u00e9ric. Sur le terrain, un R\u00e9f\u00e9rent Technique chez Fnac Darty ne transmet pas seulement des proc\u00e9dures aupr\u00e8s des techniciens.Il transmet une posture, un niveau d\u2019exigence et de qualit\u00e9 de service, et une mani\u00e8re de repr\u00e9senter la marque aupr\u00e8s des clients comme des \u00e9quipes. C\u2019est toute […]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[17],"tags":[],"yoast_head":"\nJOUR 11 \u2013 Coaching terrain Fnac Darty \u00e0 Nice, avec Fr\u00e9d\u00e9ric.<\/title>\n<meta name=\"description\" content=\"JOUR 11 \u2013 Coaching terrain Fnac Darty \u00e0 Nice, avec Fr\u00e9d\u00e9ric.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/4sconsulting.fr\/fr\/jour-11-coaching-terrain-fnac-darty-a-nice-avec-frederic\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"JOUR 11 \u2013 Coaching terrain Fnac Darty \u00e0 Nice, avec Fr\u00e9d\u00e9ric.\" \/>\n<meta property=\"og:description\" content=\"JOUR 11 \u2013 Coaching terrain Fnac 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