{"id":11001,"date":"2026-07-15T08:03:00","date_gmt":"2026-07-15T07:03:00","guid":{"rendered":"https:\/\/4sconsulting.fr\/?p=11001"},"modified":"2026-06-26T15:14:00","modified_gmt":"2026-06-26T14:14:00","slug":"jour-20-coaching-terrain-fnac-darty-a-toulouse-avec-fabien","status":"publish","type":"post","link":"https:\/\/4sconsulting.fr\/fr\/jour-20-coaching-terrain-fnac-darty-a-toulouse-avec-fabien","title":{"rendered":"JOUR 20 \u2013 Coaching terrain Fnac Darty \u00e0 Toulouse, avec Fabien."},"content":{"rendered":"\n
\"JOUR<\/figure>\n\n\n\n

JOUR 20 \u2013 Coaching terrain Fnac Darty<\/a> \u00e0 Toulouse, avec Fabien.<\/h2>\n\n\n\n

La qualit\u00e9 d\u2019un SAV ne se joue pas uniquement au moment de la r\u00e9paration.<\/p>\n\n\n\n

Elle se construit bien avant, dans la fa\u00e7on dont les \u00e9quipes apprennent, collaborent et partagent leur expertise au quotidien.<\/p>\n\n\n\n

C\u2019est tout l\u2019enjeu de l\u2019accompagnement terrain que nous menons chez 4S Consulting<\/a> aupr\u00e8s des \u00e9quipes r\u00e9paration SAV & IAD Fnac<\/a> Darty<\/a> :<\/p>\n\n\n\n

\u2705 Renforcer la l\u00e9gitimit\u00e9 et l\u2019impact des R\u00e9f\u00e9rents Techniques<\/p>\n\n\n\n

\u2705 D\u00e9velopper des interactions plus fluides avec les techniciens et les clients<\/p>\n\n\n\n

\u2705 Faire de chaque intervention une opportunit\u00e9 de transmission et de progression<\/p>\n\n\n\n

Car les organisations les plus performantes ne sont pas celles qui poss\u00e8dent les meilleurs experts.<\/p>\n\n\n\n

Ce sont celles qui savent transformer l\u2019expertise individuelle en comp\u00e9tence collective au service du client.<\/p>\n\n\n\n

\ud83d\ude4f Merci \u00e0 Fnac Darty<\/a>, aux directions R\u00e9paration\/SAV avec Christophe<\/a> et Damien<\/a>, \u00e0 Predrag<\/a> et Constant<\/a> (IAD) pour leur confiance et leur soutien constants, \u00e0 Ali pour sa coordination, \u00e0 Val\u00e9rie<\/a> pour une organisation toujours impeccable, ainsi qu\u2019\u00e0 l\u2019Acad\u00e9mie et \u00e0 Steeve<\/a> pour leur confiance renouvel\u00e9e.<\/p>\n\n\n\n

Fiers d\u2019accompagner les femmes et les hommes qui contribuent chaque jour \u00e0 faire progresser la qualit\u00e9 de service SAV Fnac Darty<\/a> sur le terrain \ud83d\udcaa<\/p>\n\n\n\n

#Mindset<\/strong> #Culturechange<\/strong> #Coaching<\/strong> #Formation<\/strong> #Training<\/strong> #Learning<\/strong> #Softskills<\/strong> #Leadership<\/strong> #Mentorat<\/strong> #Terrain<\/strong> #FnacDarty<\/strong> #4SConsulting<\/strong><\/p>\n\n\n\n

… merSSSSi et \u00e0 bient\u00f4t \ud83d\ude09<\/h2>\n\n\n\n

#mindset #culturechange #coaching #formation #training #learning #softskills #nevergiveup<\/h2>\n\n\n\n
\n
EN SAVOIR PLUS<\/a><\/div>\n<\/div>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

JOUR 20 \u2013 Coaching terrain Fnac Darty \u00e0 Toulouse, avec Fabien. La qualit\u00e9 d\u2019un SAV ne se joue pas uniquement au moment de la r\u00e9paration. Elle se construit bien avant, dans la fa\u00e7on dont les \u00e9quipes apprennent, collaborent et partagent leur expertise au quotidien. C\u2019est tout l\u2019enjeu de l\u2019accompagnement terrain que nous menons chez 4S […]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[17],"tags":[],"yoast_head":"\nJOUR 20 \u2013 Coaching terrain Fnac Darty \u00e0 Toulouse, avec Fabien.<\/title>\n<meta name=\"description\" content=\"JOUR 20 \u2013 Coaching terrain Fnac Darty \u00e0 Toulouse, avec Fabien.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/4sconsulting.fr\/fr\/jour-20-coaching-terrain-fnac-darty-a-toulouse-avec-fabien\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"JOUR 20 \u2013 Coaching terrain Fnac Darty \u00e0 Toulouse, avec Fabien.\" \/>\n<meta property=\"og:description\" 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