In 2024, FNAC DARTY continues to rely on 4S to train its Tutors, Referents and After-Sales Group Managers.
In 2024, as in 2022 and 2023, Fnac Darty renews its full confidence in 4S Consulting Teamand entrusts it with the coaching training of its tutors, referents and group leaders of their after-sales services, throughout France, to enable them to :
- Refocusing the tutor's support on the task in hand and on the job in hand,
- Strengthen support for young people as they develop their skills,
- Strengthen the ability to lead and assess young people ,
- Strengthen customer and after-sales support capabilities,
- Strengthen its ability to develop young people's autonomy in customer relations,
- Strengthening the intergenerational dimension of the tutor, ...
Over the last 2 weeks, BRAVO to the after-sales teams in Ivry and Marseille, with Bernard at the helm, and a BIG THANK YOU to FnacDarty, Fabien, Constant, and more than ever to Fabrice, for their "renewed" confidence in us 🙏 ! We are very #proud to be your training and coaching partner for your after-sales services 👍
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