SOFTSKILLS, MANAGEMENT... SALES: 4S CONSULTING 3x ranked among the best Training Organizations 2024. Never 2 without 3!...
Boosting MOTIVATION…
Supporting CHANGE...
Developing MANAGEMENT…
Affirm the LEADERSHIP…
Strengthening COMMUNICATION…
To all NEED...
Helping employees
grow
Developing talent
When the team grows stronger
Open the field of possibilities!
4S Consulting was born on April 1st, more than 15 years ago from the meeting between two friends, Julien and Bernard, linked by strong values: the HUMAN BEING the RESPECT, the PASSION andINNOVATION
Naturally, personal development has become the core business of 4S. The objective of its action can be summed up as "How to develop optimal performance in companies while respecting the HUMAN being".
Respect for each individual will be in line with needs, Passion is communicated on a daily basis and Innovation brings to our actions the originality expected by our clients.
4S is today a consulting agency, specialized in MINDSET & CULTURE CHANGE COACHING, with an international presence.
Our only ambition : To make your employees grow.
Make your employees GROW.
Our role as a training coach is to never question the skills of the participants.
We start from the premise that each of your employees has at least the KNOWLEDGE ("Savoir" in French), SKILLS ("Savoir-faire") and PROCESS ("Stratégie") of the company.
Our ambition is to multiply the first 3 « S » by the 4th « S », the MINDSET ("Savoir-être" in French).
MINDSET, the fuel of your performance.
4S Consulting supports the leadership and management teams of large SMEs and CAC40 companies to THE INTERNATIONAL : In-class, in Europe (France, Italy, Spain), West Indies, Tunisia, Morocco, Algeria, Ivory Coast, since 2023 in Qatar and Saudi Arabia... and worldwide in remote!
Our international consultant coaches work in French, German, English, Italian, Spanish and are supported by our Paris office.
In the minds of many, more skills you have, better you perform.
All studies show that competence is no longer enough. With equal skills, THE DIFFERENCE THAT MAKES THE DIFFERENCE in performance is, and always will be, attitude !
4S puts its human expertise at the service of the performance of your teams.
Objective : To match job skills with the posture and mindset of each individual.
When we receive a new project, there is only one question that prompts us: How can we ensure that the support we build is as pragmatic and operational as possible for the teams?
Our objective is for each employee to be able to apply the models and tools as soon as the day after our action.
It is with this in mind that we invest our clients in a CO-CONSTRUCTION in order to create a tailor-made and disruptive support in the line with their culture, processes, processes and functionalities.
04 Free Test...
03 Co-construction…
03 Co-construction…
We are different... proof by 4.
Unlike a catalog, the idea is to START FROM THE HUMAN (your teams) to build the solution best suited to your needs... and only then, to add the context.
LOOPING EFFECT is one of our "accelerated" learning techniques. It allows participants to let go and check the result for themselves, for a greater awareness of their own abilities.
It is in THE CREATIVE GAME that all our trainings address the personal development of your employees... even on the most serious, complex, even difficult subjects.
To make our trainings more involving and memorable, we create strong anchors to MARK MINDS of the participants, even if it means breaking a plank, an arrow... and surpass yourself!
Unlike a catalog, the idea is TO START FROM THE HUMAN (your teams) to build the solution best suited to your needs... and only then, to add the context.
LOOPING EFFECT is one of our "accelerated" learning techniques. It allows participants to let go and check the result for themselves, for a greater awareness of their own abilities.
It is in THE CREATIVE GAME that all our trainings address the personal development of your employees... even on the most serious, complex, even difficult subjects.
To make our trainings more involving and memorable, we create strong anchors to MARK MINDS of the participants, even if it means breaking a plank, an arrow... and surpass yourself!
Julien GALVEZ
CO-FOUNDER & CEO
PROFESSIONAL EXPERIENCES :
Sales & Mkg Manager (Air France, Société Générale, SFR (9Telecom), Siemens, Thales), Senior Consultant & Change Expert (RogenSi), Co-founder & COO (Wefan, digital startup).
EXPERTISE FIELDS :
Entrepreneur, expert in sales of services and complex solutions for major international accounts (CAC40, Euronext and multinationals), in advanced sales techniques and commercial strategies, in change and transformation coaching, in Mindset and Culture Change coaching, in Leadership practices, in strategic advice for "human", organizational and operational support, facilitator in co-development (Certified Level 1). Facilitator and international speaker in motivation and (re)engagement of Leaders, Managers, Sales and operational teams... And finally, "Pioneer" member of the Toulouse Business School community for professional and entrepreneurial practices.
Consultant, Speaker & Facilitator, delivering in French and professional English.
Bernard CANICIO
CO-FOUNDER, CONSULTANT & INTERNATIONAL COACH TRAINER
PROFESSIONAL EXPERIENCES :
Theater actor, Radio host (Fun), Production manager (Magnitude Régie), Pedagogical director (Coaching Voix Off), Senior Consultant & Coach (RogenSi).
EXPERTISE FIELDS :
International pedagogical expert in personal and professional development, in coaching solutions for women and men, in managerial and leadership posture, in "personality", in persuasive communication and speaking. Expert in consulting and strategic audit (organizational, operational and training strategy). Senior coach and trainer, facilitator and international speaker, specialized in Mindset & Culture Change, in development and support of teams in complex or difficult contexts of performance, leadership, conflict, transformation or change, expert in strategic value creation, vision, (re)commitment and management alignment, in order to federate teams towards change, effective collective work, strong team spirit, and towards sustainable and applied optimal performance in the "field", and expert in the creation of complex, operational, innovative and impactful training courses, and e-learning, in an international context... And finally, expert and « voice-off" coach (e-learning, TV, radio. ..).
Consultant, Coach Trainer, Facilitator & Speaker, delivering in French and professional English.
Ann Karine LAWSON
CONSULTANT & INTERNATIONAL COACH TRAINER
PROFESSIONAL EXPERIENCES :
RH Partners & Training Manager (Air France), HR Consultant (KLM), RRH International (Air France KLM).
EXPERTISE FIELDS :
International expert in human resources and strategic consulting in "human", organizational and operational support, training and personal and professional development, and specialized in the support and coaching of management teams in their posture, their transformation, their change and their transitions (projects, taking up a new position,...) and the development of organizations: facilitating the adaptation to new challenges - accelerating the implementation of change projects - stimulating innovation - improving organizational efficiency - reinforcing the commitment of teams - improving the level of job satisfaction. Senior Coach Trainer, expert in co-development, collective work and project management, agile pedagogy, managerial techniques and advanced leadership practices in international context.
Consultant & Coach Trainer, delivering in French and fluent English.
Annick KERVELLA
CONSULTANT & INTERNATIONAL COACH TRAINER
PROFESSIONAL EXPERIENCES :
Business language Trainer, HR Manager (Speechmark), Sales Exe. (Phonalangue), Consultant (RogenSi), Partner (Neovian).
EXPERTISE FIELDS :
International expert in strategy and leadership consulting, in change management, specialized in individual and collective coaching in the context of entrepreneurial challenges, performance, transformation, or change, in personal development, leadership practices and consulting to companies in their organization and performance management. Facilitator of team building, motivation and team engagement workshops, and senior team trainer coach, expert in NLP, communication and management of organizations, and teams in international context.
Consultant & Coach Trainer, delivering in French and fluent English.
Andy DERVOT
CONSULTANT & INTERNATIONAL COACH TRAINER
PROFESSIONAL EXPERIENCES :
High level sportsman and coach of professional players (Tennis), Director and coach facilitator in higher education (Val d'Oise), Softskills trainer & Learning consultant for Startups (Odordo consulting).
EXPERTISE FIELDS :
Expert in mental preparation and optimization of individual and collective performance, specialized in Softskills development, agile practices, advanced sales techniques, operational management, complex project management, and Lean Management & Business. Experienced coach of operational and managerial teams, and expert in the creation of innovative and impactful training courses in international context... And finally, coach-facilitator with students to support them post-studies, and against dropping out.
Consultant & Coach Trainer, delivering in French and professional English.
Luz LOISANCE
CONSULTANT & COACH TRAINER
PROFESSIONAL EXPERIENCES :
National Account Sales Manager (General Mills), Financial Controller Group (Worldwide Flight Services), Senior Manager (Coca-Cola), Professional trainer coach (independent).
EXPERTISE FIELDS :
International expert in intercultural management, leadership, public speaking and communication, specialized in Executive coaching (certified), both individually and with operational and executive teams, in strategic international contexts of performance, change or transformation. Professional intercultural trainer to help international teams to work and communicate better, in particular with specific tools based on artificial intelligence, designer training programs.
Consultant & Coach Trainer, delivering in French, English and Spanish.
Fatima SAID
CONSULTANT & COACH TRAINER
PROFESSIONAL EXPERIENCES :
Saleswoman (Culligan), Manager (Co-Dev'Action), Professor in Management (Cnam), Educational engineer, Director of skills development (Kiabi), Teacher in Training strategy (University of Lille), HRD (Texdecor Group), Senior training consultant (Independent).
EXPERTISE FIELDS :
Expert in HR and training strategy, in Talent Management, in skills development, in HR audit, in CSR, in individual and collective coaching, in team motivation and commitment. Senior trainer coach of operational and managerial teams, specialized in team management and project management, and expert in the creation of pedagogical training courses and e-learning in international context... And finally, Board Member of the University School of Management and President of the AFMD (Association for Management Training in Distribution).
Coach Trainer, delivering in French.
Julien GALVEZ
CO-FOUNDER & CEO
PROFESSIONAL EXPERIENCES :
Sales & Mkg Manager (Air France, Société Générale, SFR (9Telecom), Siemens, Thales), Senior Consultant & Change Expert (RogenSi), Co-founder & COO (Wefan, digital startup).
EXPERTISE FIELDS :
Entrepreneur, expert in sales of services and complex solutions for major international accounts (CAC40, Euronext and multinationals), in advanced sales techniques and commercial strategies, in change and transformation coaching, in Mindset and Culture Change coaching, in Leadership practices, in strategic advice for "human", organizational and operational support, facilitator in co-development (Certified Level 1). Facilitator and international speaker in motivation and (re)engagement of Leaders, Managers, Sales and operational teams... And finally, "Pioneer" member of the Toulouse Business School community for professional and entrepreneurial practices.
Consultant, Speaker & Facilitator, delivering in French and professional English.
Bernard CANICIO
CO-FOUNDER, CONSULTANT & INTERNATIONAL COACH TRAINER
PROFESSIONAL EXPERIENCES :
Theater actor, Radio host (Fun), Production manager (Magnitude Régie), Pedagogical director (Coaching Voix Off), Senior Consultant & Coach (RogenSi).
EXPERTISE FIELDS :
International pedagogical expert in personal and professional development, in coaching solutions for women and men, in managerial and leadership posture, in "personality", in persuasive communication and speaking. Expert in consulting and strategic audit (organizational, operational and training strategy). Senior coach and trainer, facilitator and international speaker, specialized in Mindset & Culture Change, in development and support of teams in complex or difficult contexts of performance, leadership, conflict, transformation or change, expert in strategic value creation, vision, (re)commitment and management alignment, in order to federate teams towards change, effective collective work, strong team spirit, and towards sustainable and applied optimal performance in the "field", and expert in the creation of complex, operational, innovative and impactful training courses, and e-learning, in an international context... And finally, expert and « voice-off" coach (e-learning, TV, radio. ..).
Consultant, Coach Trainer, Facilitator & Speaker, delivering in French and professional English.
Ann Karine LAWSON
CONSULTANT & INTERNATIONAL COACH TRAINER
PROFESSIONAL EXPERIENCES :
RH Partners & Training Manager (Air France), HR Consultant (KLM), RRH International (Air France KLM).
EXPERTISE FIELDS :
International expert in human resources and strategic consulting in "human", organizational and operational support, training and personal and professional development, and specialized in the support and coaching of management teams in their posture, their transformation, their change and their transitions (projects, taking up a new position,...) and the development of organizations: facilitating the adaptation to new challenges - accelerating the implementation of change projects - stimulating innovation - improving organizational efficiency - reinforcing the commitment of teams - improving the level of job satisfaction. Senior Coach Trainer, expert in co-development, collective work and project management, agile pedagogy, managerial techniques and advanced leadership practices in international context.
Consultant & Coach Trainer, delivering in French and fluent English.
Annick KERVELLA
CONSULTANT & INTERNATIONAL COACH TRAINER
PROFESSIONAL EXPERIENCES :
Business language Trainer, HR Manager (Speechmark), Sales Exe. (Phonalangue), Consultant (RogenSi), Partner (Neovian).
EXPERTISE FIELDS :
International expert in strategy and leadership consulting, in change management, specialized in individual and collective coaching in the context of entrepreneurial challenges, performance, transformation, or change, in personal development, leadership practices and consulting to companies in their organization and performance management. Facilitator of team building, motivation and team engagement workshops, and senior team trainer coach, expert in NLP, communication and management of organizations, and teams in international context.
Consultant & Coach Trainer, delivering in French and fluent English.
Andy DERVOT
CONSULTANT & INTERNATIONAL COACH TRAINER
PROFESSIONAL EXPERIENCES :
High level sportsman and coach of professional players (Tennis), Director and coach facilitator in higher education (Val d'Oise), Softskills trainer & Learning consultant for Startups (Odordo consulting).
EXPERTISE FIELDS :
Expert in mental preparation and optimization of individual and collective performance, specialized in Softskills development, agile practices, advanced sales techniques, operational management, complex project management, and Lean Management & Business. Experienced coach of operational and managerial teams, and expert in the creation of innovative and impactful training courses in international context... And finally, coach-facilitator with students to support them post-studies, and against dropping out.
Consultant & Coach Trainer, delivering in French and professional English.
Luz LOISANCE
CONSULTANT & COACH TRAINER
PROFESSIONAL EXPERIENCES :
National Account Sales Manager (General Mills), Financial Controller Group (Worldwide Flight Services), Senior Manager (Coca-Cola), Professional trainer coach (independent).
EXPERTISE FIELDS :
International expert in intercultural management, leadership, public speaking and communication, specialized in Executive coaching (certified), both individually and with operational and executive teams, in strategic international contexts of performance, change or transformation. Professional intercultural trainer to help international teams to work and communicate better, in particular with specific tools based on artificial intelligence, designer training programs.
Consultant & Coach Trainer, delivering in French, English and Spanish.
Fatima SAID
CONSULTANT & COACH TRAINER
PROFESSIONAL EXPERIENCES :
Saleswoman (Culligan), Manager (Co-Dev'Action), Professor in Management (Cnam), Educational engineer, Director of skills development (Kiabi), Teacher in Training strategy (University of Lille), HRD (Texdecor Group), Senior training consultant (Independent).
EXPERTISE FIELDS :
Expert in HR and training strategy, in Talent Management, in skills development, in HR audit, in CSR, in individual and collective coaching, in team motivation and commitment. Senior trainer coach of operational and managerial teams, specialized in team management and project management, and expert in the creation of pedagogical training courses and e-learning in international context... And finally, Board Member of the University School of Management and President of the AFMD (Association for Management Training in Distribution).
Coach Trainer, delivering in French.
Julien GALVEZ
CO-FOUNDER & CEO
PROFESSIONAL EXPERIENCES :
Sales & Mkg Manager (Air France, Société Générale, SFR (9Telecom), Siemens, Thales), Senior Consultant & Change Expert (RogenSi), Co-founder & COO (Wefan, digital startup).
EXPERTISE FIELDS :
Entrepreneur, expert in sales of services and complex solutions for major international accounts (CAC40, Euronext and multinationals), in advanced sales techniques and commercial strategies, in change and transformation coaching, in Mindset and Culture Change coaching, in Leadership practices, in strategic advice for "human", organizational and operational support, facilitator in co-development (Certified Level 1). Facilitator and international speaker in motivation and (re)engagement of Leaders, Managers, Sales and operational teams... And finally, "Pioneer" member of the Toulouse Business School community for professional and entrepreneurial practices.
Consultant, Speaker & Facilitator, delivering in French and professional English.
Bernard CANICIO
CO-FOUNDER, CONSULTANT & INTERNATIONAL COACH TRAINER
PROFESSIONAL EXPERIENCES :
Theater actor, Radio host (Fun), Production manager (Magnitude Régie), Pedagogical director (Coaching Voix Off), Senior Consultant & Coach (RogenSi).
EXPERTISE FIELDS :
International pedagogical expert in personal and professional development, in coaching solutions for women and men, in managerial and leadership posture, in "personality", in persuasive communication and speaking. Expert in consulting and strategic audit (organizational, operational and training strategy). Senior coach and trainer, facilitator and international speaker, specialized in Mindset & Culture Change, in development and support of teams in complex or difficult contexts of performance, leadership, conflict, transformation or change, expert in strategic value creation, vision, (re)commitment and management alignment, in order to federate teams towards change, effective collective work, strong team spirit, and towards sustainable and applied optimal performance in the "field", and expert in the creation of complex, operational, innovative and impactful training courses, and e-learning, in an international context... And finally, expert and « voice-off" coach (e-learning, TV, radio. ..).
Consultant, Coach Trainer, Facilitator & Speaker, delivering in French and professional English.
Ann Karine LAWSON
CONSULTANT & INTERNATIONAL COACH TRAINER
PROFESSIONAL EXPERIENCES :
RH Partners & Training Manager (Air France), HR Consultant (KLM), RRH International (Air France KLM).
EXPERTISE FIELDS :
International expert in human resources and strategic consulting in "human", organizational and operational support, training and personal and professional development, and specialized in the support and coaching of management teams in their posture, their transformation, their change and their transitions (projects, taking up a new position,...) and the development of organizations: facilitating the adaptation to new challenges - accelerating the implementation of change projects - stimulating innovation - improving organizational efficiency - reinforcing the commitment of teams - improving the level of job satisfaction. Senior Coach Trainer, expert in co-development, collective work and project management, agile pedagogy, managerial techniques and advanced leadership practices in international context.
Consultant & Coach Trainer, delivering in French and fluent English.
Annick KERVELLA
CONSULTANT & INTERNATIONAL COACH TRAINER
PROFESSIONAL EXPERIENCES :
Business language Trainer, HR Manager (Speechmark), Sales Exe. (Phonalangue), Consultant (RogenSi), Partner (Neovian).
EXPERTISE FIELDS :
International expert in strategy and leadership consulting, in change management, specialized in individual and collective coaching in the context of entrepreneurial challenges, performance, transformation, or change, in personal development, leadership practices and consulting to companies in their organization and performance management. Facilitator of team building, motivation and team engagement workshops, and senior team trainer coach, expert in NLP, communication and management of organizations, and teams in international context.
Consultant & Coach Trainer, delivering in French and fluent English.
Andy DERVOT
CONSULTANT & INTERNATIONAL COACH TRAINER
PROFESSIONAL EXPERIENCES :
High level sportsman and coach of professional players (Tennis), Director and coach facilitator in higher education (Val d'Oise), Softskills trainer & Learning consultant for Startups (Odordo consulting).
EXPERTISE FIELDS :
Expert in mental preparation and optimization of individual and collective performance, specialized in Softskills development, agile practices, advanced sales techniques, operational management, complex project management, and Lean Management & Business. Experienced coach of operational and managerial teams, and expert in the creation of innovative and impactful training courses in international context... And finally, coach-facilitator with students to support them post-studies, and against dropping out.
Consultant & Coach Trainer, delivering in French and professional English.
Luz LOISANCE
CONSULTANT & COACH TRAINER
PROFESSIONAL EXPERIENCES :
National Account Sales Manager (General Mills), Financial Controller Group (Worldwide Flight Services), Senior Manager (Coca-Cola), Professional trainer coach (independent).
EXPERTISE FIELDS :
International expert in intercultural management, leadership, public speaking and communication, specialized in Executive coaching (certified), both individually and with operational and executive teams, in strategic international contexts of performance, change or transformation. Professional intercultural trainer to help international teams to work and communicate better, in particular with specific tools based on artificial intelligence, designer training programs.
Consultant & Coach Trainer, delivering in French, English and Spanish.
Fatima SAID
CONSULTANT & COACH TRAINER
PROFESSIONAL EXPERIENCES :
Saleswoman (Culligan), Manager (Co-Dev'Action), Professor in Management (Cnam), Educational engineer, Director of skills development (Kiabi), Teacher in Training strategy (University of Lille), HRD (Texdecor Group), Senior training consultant (Independent).
EXPERTISE FIELDS :
Expert in HR and training strategy, in Talent Management, in skills development, in HR audit, in CSR, in individual and collective coaching, in team motivation and commitment. Senior trainer coach of operational and managerial teams, specialized in team management and project management, and expert in the creation of pedagogical training courses and e-learning in international context... And finally, Board Member of the University School of Management and President of the AFMD (Association for Management Training in Distribution).
Coach Trainer, delivering in French.
Strengthen existing management skills through the development of "Soft Skills" for Orange Tunisia executives and managers.
2x2 days – 100 pers.
Align the Normandy management team on a vision, values, behaviors and objectives defined together.
2 days – 50 pers.
Unite the Sustainable Development Department around objectives, help them communicate better and create team synergy.
2 days – 25 pers.
Develop new "winning" behaviors to create a "retail" sales culture in French dealerships.
2x2 days – 500 pers.
Supporting teams through change and implementation of the strategies and business model of Hypermarkets France.
2x2 days – 1700 pers.
To create a new way of working and a simpler and more methodical approach to the client for the Migrant Market team.
2 days – 40 pers.
Develop cohesion and federate plant teams around the new "APU" organization set up in Tunisia.
3x1 days – 100 pers.
To develop the versatility and the transmission of the experts' knowledge by a position of "Mentor" referent within the Parisian stores.
1 day - 70 pers.
Bring and help the French Development Management team to work in team and project mode, in a positive and collaborative spirit.
2 days – 45 pers.
Motivate and create a lasting spirit of "competition" between the sales (telemarketers) and marketing teams in Europe, in Team Building.
2 days – 50 pers.
Develop the desire and the collaborative management in store to better understand each other and succeed in the development project.
2 days – 25 pers.
Develop team cohesion and Leadership with a vision and a "360° Team" work in the heart of the French agencies .
2 days – 200 pers.
Boost client satisfaction and build a lasting relationship through an adapted and commercial posture of Sales Managers Tunisia.
2 days – 25 pers.
To provide agency managers with the techniques to effectively manage and lead their teams and sales outlets.
2 days – 250 pers.
Develop the keys, posture and communication of "Leadership au Féminin" for women leaders at Accenture France.
1 day - 75 pers.
To recreate the motivation, confidence and personal responsibility of EALAT Dax's Army and Air Force student pilots.
2 days – 100 pers.
Develop the posture of managers, and boost the motivation, involvement and client spirit of store teams in Tunisia.
2 days – 150 pers.
Develop creativity, collaboration, challenge teams on a new work strategy in Ivory Coast, Tunisia and Algeria.
1 day - 120 pers.
Become aware of the interest of working in a team, get to know each other better and create a team synergy between Tunisian sites.
2 days – 200 pers.
Develop agility, team spirit and "solidarity", and a responsible posture of the teams, to succeed in the digital transformation.
3 hours – 1250 pers.
Develop Leaders by giving them the means and tools to create and implement their in-store strategy.
2 days – 150 pers.
3x3h (visio) – 150 pers.
To give a dynamic and "intercultural" posture to the French and Moroccan teams, to make exchanges and communication more fluid.
2 days – 50 pers.
Develop collective performance through a more efficient and "agile" managerial posture of managers at headquarters and in Tunisia stores.
2x2 days - 250 pers.
2h (1to1) - 70 pers.
Supporting and advising the Group's transformation, and coaching the inspectors in their missions and in team/client relations.
2 days – 50 pers.
Support and advise the internal communication, and the teams to take back place in a positive and benevolent way post Covid.
2 days – 100 pers.
3x3h (visio) – 50 pers.
Create an international feedback culture and give managers the posture and the means to succeed in their feedback.
2 days – 100 pers.
2x3h (visio) – 200 pers.
Audit of Kiabi franchises in 5 regions around the world to adapt the training courses to the needs and culture of the country, with the final goal of creating an international KIABI academy.
8x3h30 (interviews) – 35 pers.
To give the skills and tools to call center supervisors to support the change of posture of the advisors into "salesmen" in 6 to 12 months, and to coach them.
2.5 days - 8 pers.
Supporting HR, Codir and tertiary teams in order to help them to overcome emotionally and operationally the difficult context, to federate and to better live and better manage this crisis,
2 days - 92 pers.
Increase the sales skills of supervisors and medical sales representatives, and work on their Mindset to develop their posture in front of doctors and boost sales in Africa.
6x3h (visio) – 42 pers.
Coaching and training Managers to give "TEDx style" speeches in order to develop their presentation skills, boost their posture during the Mangers Day in Tunis.
5 days - 16 pers.
Develop the posture of salespeople, team leaders, and reinforce sales practices.
2 days - 300 pers.
Build the posture of technical tutors in Fnac and Darty after-sales service.
2x3h (visio) – 100 pers.
Reinforce the sales skills and techniques acquired in the field with intensive training to strengthen their sales acuity in front of the customer.
2x3h (visio) – 550 pers.
Supporting the "Creole" cultural transformation of the four hypermarkets in Martinique through the creation of the vision, values, posture and "merchant spirit" vs customers.
3x2 days - 514 days.
Develop the posture of Manager and Leader Coach of the Heads of Department.
3x2 days - 88 pers.
Develop the managerial bases/practices of Department Heads.
2x2 days - 124 pers.
Create and market the team's vision and values for the next 2 years that will support the 2024 vision, develop belonging and commitment, and make communication within the team more fluid.
1 day - 15 pers.
Support and coach sales managers and sales associates in the appropriation and application of the new pricing strategy and the adoption of a new customer posture.
5 days - 45 pers.
During the back-to-school seminar, develop the collective entrepreneurial "instinct" through greater creativity and proactivity, and grow the Leadership within the operational team.
2 days - 15 pers.
Coaching one of the directors individually in order to bring him/her to work in a pragmatic way on his/her decision making and position (Leadership), and a real application in daily life.
32 hours (1to1) - 1 pers.
Put the basics of sales back in place in the sales approach of the salespeople, to develop "outgoing" and customer communication, to avoid/manage conflict in negotiations.
1 day - 5 pers.
Training of Lyreco's internal trainers on the content of the 2 CHANGE 2022 training modules for sales representatives (pricing strategy) and sales managers (managerial posture).
4x0,5 days – 4 pers.
Supporting the entire BtoB team of Orange Tunisia to federate and engage them in order to develop a technical and customer relationship value chain, closer to Orange.
35h (assessment) – 15 pers.
15 days - 60 pers.
Advising and coaching one of the directors in order to help him structure and organize his assumption of office, to receive his future collaborators and agents to write his roadmap.
21 hours (1to1) – 1 pers.
For the first time at 4S, and for Fnac Paris, train people with disabilities in Mentoring, how to pass on their skills in store, support their peers, and involve them in their role of mentor.
1 day - 5 pers.
Create and lead the back-to-school Team Building to help the team, starting from the individualities that compose it, to define and adopt an entrepreneurial "Growth Mindset", to better communicate together and to create a strong intercultural link.
1 day - 10 pers.
Training the managers of the three stores of the Fnac franchise partner in Qatar, in English, with 15 participants of 9 different nationalities, in order to give them the tools and the operational posture expected by Fnac, and to federate the team.
3 days - 15 pers.
Train and coach sales people to learn how to pitch with impact, confidence and creativity, to prepare (content and form) and to make their pitch simpler and clearer, whatever the context (client, partner, etc.).
2 days - 8 pers.
Training the sales people and managers of the Fnac Saudi Arabia franchise partner store, in English and with a team of different nationalities, in order to give them the tools, develop the Fnac operational posture, and create a store team spirit.
3 days - 30 pers.
Support the Co-Dir and all the management in order to create a managerial coherence by the contribution of fundamental basics of the management and specificities (managerial posture, to make its teams grow, to motivate its teams, to delegate, feedback,..)
3 days - 11 pers.
Create and lead the seminar for the new team formed following the internal reorganization, to boost them, engage them, federate them, involve them in the team and make them think about "how to play well together tomorrow"... in the change.
2 days - 35 pers.
Develop the "sales" posture and state of mind of the Account Managers, develop their abilities and their posture in front of customers, their ability to speak in public and to lead effective meetings with their colleagues.
2 days - 5 pers.
Create and lead a 6-month management training course for Customer Service supervisors, to help them grow and align on a common management base in conflict management, meeting organization, feedback skills, etc.
12 days - 24 pers.
Advising and coaching one of the managers to help him develop his day-to-day posture and attitude within his management team, and also in the context of teamwork in project mode.
20 hours (1to1) – 1 pers.
Coaching the Managing Director France to help him make the transition from CFO to CEO, create his personal leadership strategy, as well as his strategic roadmap for France vis-à-vis the Group.
24 hours (1to1) – 1 pers.
Create a tailor-made Management and Soft Skills coaching course with a "customer" focus, and train in-house trainers to give them the means to train the next generation of CIS managers themselves.
6 days – 3 pers.
Coaching the internal communications team on the "project" methodology to help them work better together, and individual coaching for the Director to help him become more facilitative on a day-to-day basis with his team.
Team: 5 days – 13 pers.
Manager: 20 hours (1to1)
Create a training programme tailored to the profiles and culture to make it operational, in order to train and coach Roche Africa teams to equip salespeople and managers with the mindset that will enable them to collaborate more effectively in a new agile environment.
2 days – 25 pers.
Creating and leading a tailor-made seminar to bring the CODIR of AXA Services Maroc together to strengthen cohesion, align them and work together on a new common operational mode, integrating the ASM culture.
2 days – 8 pers.
Coaching each candidate in the 10th edition of the Victoires du Capital Humain, to help them build their pitch, prepare themselves, train them on their posture, and coach them to give impact to their speech and their pitch.
22 hours (1to1, visio) – 30 pers.
2 days (1to1, on site) – 30 pers.
Creating and delivering a tailor-made seminar to encourage the General Managers of the Group to take the time to reflect on their operational reality, and then to develop their leadership posture, their own leadership and communication.
1 day – 11 pers.
Coaching apprentices' tutors and after-sales service technicians in customer meetings, to improve their tutor posture (intergenerational) and to strengthen their ability to monitor, assess and help apprentices grow throughout their after-sales service training.
1 day x 17 pers.
Create and run a tailor-made, 100% operational training course for top and middle management, to develop a results-oriented culture in the field, and the "Salesman" posture and language.
2 x 2 days – 27 pers.
Create and delivering a tailor-made training course for young managers, to develop their leadership, confidence, posture, communication and managerial skills in managing teams and social relations.
7 days – 12 pers.
Coaching associates, to help them build, prepare and train their posture, and to coach them to give impact to their tender presentation, then to create a real relationship of trust with their 'future' clients.
40 hours (1to1) – 5 pers.
Strengthen existing management skills through the development of "Soft Skills" for Orange Tunisia executives and managers.
2x2 days – 100 pers.
Align the Normandy management team on a vision, values, behaviors and objectives defined together.
2 days – 50 pers.
Unite the Sustainable Development Department around objectives, help them communicate better and create team synergy.
2 days – 25 pers.
Develop new "winning" behaviors to create a "retail" sales culture in French dealerships.
2x2 days – 500 pers.
Supporting teams through change and implementation of the strategies and business model of Hypermarkets France.
2x2 days – 1700 pers.
To create a new way of working and a simpler and more methodical approach to the client for the Migrant Market team.
2 days – 40 pers.
Develop cohesion and federate plant teams around the new "APU" organization set up in Tunisia.
3x1 days – 100 pers.
To develop the versatility and the transmission of the experts' knowledge by a position of "Mentor" referent within the Parisian stores.
1 day - 70 pers.
Bring and help the French Development Management team to work in team and project mode, in a positive and collaborative spirit.
2 days – 45 pers.
Motivate and create a lasting spirit of "competition" between the sales (telemarketers) and marketing teams in Europe, in Team Building.
2 days – 50 pers.
Develop the desire and the collaborative management in store to better understand each other and succeed in the development project.
2 days – 25 pers.
Develop team cohesion and Leadership with a vision and a "360° Team" work in the heart of the French agencies .
2 days – 200 pers.
Boost client satisfaction and build a lasting relationship through an adapted and commercial posture of Sales Managers Tunisia.
2 days – 25 pers.
To provide agency managers with the techniques to effectively manage and lead their teams and sales outlets.
2 days – 250 pers.
Develop the keys, posture and communication of "Leadership au Féminin" for women leaders at Accenture France.
1 day - 75 pers.
To recreate the motivation, confidence and personal responsibility of EALAT Dax's Army and Air Force student pilots.
2 days – 100 pers.
Develop the posture of managers, and boost the motivation, involvement and client spirit of store teams in Tunisia.
2 days – 150 pers.
Develop creativity, collaboration, challenge teams on a new work strategy in Ivory Coast, Tunisia and Algeria.
1 day - 120 pers.
Become aware of the interest of working in a team, get to know each other better and create a team synergy between Tunisian sites.
2 days – 200 pers.
Develop agility, team spirit and "solidarity", and a responsible posture of the teams, to succeed in the digital transformation.
3 hours – 1250 pers.
Develop Leaders by giving them the means and tools to create and implement their in-store strategy.
2 days – 150 pers.
3x3h (visio) – 150 pers.
To give a dynamic and "intercultural" posture to the French and Moroccan teams, to make exchanges and communication more fluid.
2 days – 50 pers.
Develop collective performance through a more efficient and "agile" managerial posture of managers at headquarters and in Tunisia stores.
2x2 days - 250 pers.
2h (1to1) - 70 pers.
Supporting and advising the Group's transformation, and coaching the inspectors in their missions and in team/client relations.
2 days – 50 pers.
Support and advise the internal communication, and the teams to take back place in a positive and benevolent way post Covid.
2 days – 100 pers.
3x3h (visio) – 50 pers.
Create an international feedback culture and give managers the posture and the means to succeed in their feedback.
2 days – 100 pers.
2x3h (visio) – 200 pers.
Audit of Kiabi franchises in 5 regions around the world to adapt the training courses to the needs and culture of the country, with the final goal of creating an international KIABI academy.
8x3h30 (interviews) – 35 pers.
To give the skills and tools to call center supervisors to support the change of posture of the advisors into "salesmen" in 6 to 12 months, and to coach them.
2.5 days - 8 pers.
Supporting HR, Codir and tertiary teams in order to help them to overcome emotionally and operationally the difficult context, to federate and to better live and better manage this crisis,
2 days - 92 pers.
Increase the sales skills of supervisors and medical sales representatives, and work on their Mindset to develop their posture in front of doctors and boost sales in Africa.
6x3h (visio) – 42 pers.
Coaching and training Managers to give "TEDx style" speeches in order to develop their presentation skills, boost their posture during the Mangers Day in Tunis.
5 days - 16 pers.
Develop the posture of salespeople, team leaders, and reinforce sales practices.
2 days - 300 pers.
Build the posture of technical tutors in Fnac and Darty after-sales service.
2x3h (visio) – 100 pers.
Reinforce the sales skills and techniques acquired in the field with intensive training to strengthen their sales acuity in front of the customer.
2x3h (visio) – 550 pers.
Supporting the "Creole" cultural transformation of the four hypermarkets in Martinique through the creation of the vision, values, posture and "merchant spirit" vs customers.
3x2 days - 514 days.
Develop the posture of Manager and Leader Coach of the Heads of Department.
3x2 days - 88 pers.
Develop the managerial bases/practices of Department Heads.
2x2 days - 124 pers.
Create and market the team's vision and values for the next 2 years that will support the 2024 vision, develop belonging and commitment, and make communication within the team more fluid.
1 day - 15 pers.
During the back-to-school seminar, develop the collective entrepreneurial "instinct" through greater creativity and proactivity, and grow the Leadership within the operational team.
2 days - 15 pers.
Coaching one of the directors individually in order to bring him/her to work in a pragmatic way on his/her decision making and position (Leadership), and a real application in daily life.
32 hours (1to1) - 1 pers.
Put the basics of sales back in place in the sales approach of the salespeople, to develop "outgoing" and customer communication, to avoid/manage conflict in negotiations.
1 day - 5 pers.
Training of Lyreco's internal trainers on the content of the 2 CHANGE 2022 training modules for sales representatives (pricing strategy) and sales managers (managerial posture).
4x0,5 days – 4 pers.
Supporting the entire BtoB team of Orange Tunisia to federate and engage them in order to develop a technical and customer relationship value chain, closer to Orange.
35h (assessment) – 15 pers.
15 days - 60 pers.
Advising and coaching one of the directors in order to help him structure and organize his assumption of office, to receive his future collaborators and agents to write his roadmap.
21 hours (1to1) – 1 pers.
For the first time at 4S, and for Fnac Paris, train people with disabilities in Mentoring, how to pass on their skills in store, support their peers, and involve them in their role of mentor.
1 day - 5 pers.
Create and lead the back-to-school Team Building to help the team, starting from the individualities that compose it, to define and adopt an entrepreneurial "Growth Mindset", to better communicate together and to create a strong intercultural link.
1 day - 10 pers.
Training the managers of the three stores of the Fnac franchise partner in Qatar, in English, with 15 participants of 9 different nationalities, in order to give them the tools and the operational posture expected by Fnac, and to federate the team.
3 days - 15 pers.
Train and coach sales people to learn how to pitch with impact, confidence and creativity, to prepare (content and form) and to make their pitch simpler and clearer, whatever the context (client, partner, etc.).
2 days - 8 pers.
Training the sales people and managers of the Fnac Saudi Arabia franchise partner store, in English and with a team of different nationalities, in order to give them the tools, develop the Fnac operational posture, and create a store team spirit.
3 days - 30 pers.
Support the Co-Dir and all the management in order to create a managerial coherence by the contribution of fundamental basics of the management and specificities (managerial posture, to make its teams grow, to motivate its teams, to delegate, feedback,..)
3 days - 11 pers.
Create and lead the seminar for the new team formed following the internal reorganization, to boost them, engage them, federate them, involve them in the team and make them think about "how to play well together tomorrow"... in the change.
2 days - 35 pers.
Develop the "sales" posture and state of mind of the Account Managers, develop their abilities and their posture in front of customers, their ability to speak in public and to lead effective meetings with their colleagues.
2 days - 5 pers.
Create and lead a 6-month management training course for Customer Service supervisors, to help them grow and align on a common management base in conflict management, meeting organization, feedback skills, etc.
12 days - 24 pers.
Advising and coaching one of the managers to help him develop his day-to-day posture and attitude within his management team, and also in the context of teamwork in project mode.
20 hours (1to1) – 1 pers.
Coaching the Managing Director France to help him make the transition from CFO to CEO, create his personal leadership strategy, as well as his strategic roadmap for France vis-à-vis the Group.
24 hours (1to1) – 1 pers.
Create a tailor-made Management and Soft Skills coaching course with a "customer" focus, and train in-house trainers to give them the means to train the next generation of CIS managers themselves.
6 days – 3 pers.
Coaching the internal communications team on the "project" methodology to help them work better together, and individual coaching for the Director to help him become more facilitative on a day-to-day basis with his team.
Team: 5 days – 13 pers.
Manager: 20 hours (1to1)
Create a training programme tailored to the profiles and culture to make it operational, in order to train and coach Roche Africa teams to equip salespeople and managers with the mindset that will enable them to collaborate more effectively in a new agile environment.
2 days – 25 pers.
Creating and leading a tailor-made seminar to bring the CODIR of AXA Services Maroc together to strengthen cohesion, align them and work together on a new common operational mode, integrating the ASM culture.
2 days – 8 pers.
Coaching each candidate in the 10th edition of the Victoires du Capital Humain, to help them build their pitch, prepare themselves, train them on their posture, and coach them to give impact to their speech and their pitch.
22 hours (1to1, visio) – 30 pers.
2 days (1to1, on site) – 30 pers.
Creating and delivering a tailor-made seminar to encourage the General Managers of the Group to take the time to reflect on their operational reality, and then to develop their leadership posture, their own leadership and communication.
1 day – 11 pers.
Coaching apprentices' tutors and after-sales service technicians in customer meetings, to improve their tutor posture (intergenerational) and to strengthen their ability to monitor, assess and help apprentices grow throughout their after-sales service training.
1 day x 17 pers.
Create and run a tailor-made, 100% operational training course for top and middle management, to develop a results-oriented culture in the field, and the "Salesman" posture and language.
2 x 2 days – 27 pers.
Create and delivering a tailor-made training course for young managers, to develop their leadership, confidence, posture, communication and managerial skills in managing teams and social relations.
7 days – 12 pers.
Coaching associates, to help them build, prepare and train their posture, and to coach them to give impact to their tender presentation, then to create a real relationship of trust with their 'future' clients.
40 hours (1to1) – 5 pers.
SOFTSKILLS, MANAGEMENT... SALES: 4S CONSULTING 3x ranked among the best Training Organizations 2024. Never 2 without 3!...
2ND NEWS RENTRÉE 2024: 4S CONSULTING ranked among the best “MANAGEMENT” training organizations. As with its training courses...
BREAKING NEWS RENTRÉE “SOFTSKILLS”: 4S rated & ranked among the best training organizations 2024. After 2022 and 2023,...
IN AUGUST, 4S is training the FNAC FRANCHISES shop teams for a successful opening. This summer, 4S Consulting is "on the...
IN JULY, 4S trains Managers (of Managers) at CEVA LOGISTICS (CMA-CGM Group). This summer, as part of...
BREAKING NEWS!!! 4S in Brussels, Rabat and Algiers for its International Development in 2025. Over the last few days, 4S Consulting...
2ND OFFICIAL ANNOUNCEMENT: CEVA LOGISTICS (CMA-CGM Group) has chosen 4S to coach its Managers of Managers. Always in...
OFFICIAL ANNOUNCEMENT: CEVA LOGISTICS (CMA-CGM Group) has chosen 4S consulting to train its Local Managers. As part of the...
CEVA LOGISTICS (CMA-CGM Group) has chosen 4S as a training partner to develop its Leaders & Managers teams. In line with...
4S CONSULTING back in Rabat (Morocco) to support the Leaders of the AXA France Executive Committee (SI). Last week, for its...
AFRICA GLOBAL LOGISTICS (AGL) continues to train its Local Managers with 4S. At the beginning of June 2024, Africa Global Logistics...
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The quality certification was issued under the following category of action :
TRAINING ACTIONS
Last update: January 17, 2024