S11-JUNE25: ‘Customer’ coaching for Technical Representatives (61>67) in FNAC DARTY after-sales service.
👉 WEEK 11-JUNE 25 : 4S Consulting Team was on the coaching circuit in JONAGE, TOULON, MARSEILLE and ST ETIENNE, providing in-home support for the 61 to 67 Technical Referrers from the After-Sales Service. Fnac Darty… OK ✅
OBJECTIVES 🗣️ To develop the ‘customer’ posture of the ‘Tutor’ Referrers of the young technicians they support, to strengthen their feedback, skills enhancement and assessment capabilities of the Technicians, in intervention 💪
CONGRATULATIONS to all the ‘RÉFS’ who took to the field this week 🤗 And as much fun as ever for your coaches! Nicolas, and above all Clément for its final week (... BRAVO to you, you've done a superb job 👍). And THANK YOU to the Group Fnac Darty, to Ali, and the Academy, for all their confidence in 4S 🙏
👉 Meeting this week, with the 68 to 74 Referents, in LIMONEST, CLERMONT and MULHOUSE... this time with Bernard and Nicolas !!!
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