DAY 12 – On-site coaching at Fnac Darty in Fréjus, with Didier.
At a Technical Advisor’s office Fnac Darty, value is not measured solely by technical expertise.
It is reflected in the ability to set the right standards, uphold high service quality and build genuine trust on the ground.
That is the whole point of the support work carried out by 4S Consulting Team with the after-sales service and IAD repair teams Fnac Darty :
✅ Develop strong, unifying ‘frontline leadership’ as a mentor
✅ Improve technical and interpersonal communication
✅ Turning mentoring into a practical tool for the technician’s development
Because today, sustainable performance depends as much on technical expertise… as it does on the quality of customer relations and internal communication.
Thanks to Fnac Darty, to the Repairs/After-Sales Department with Christophe and Damien, to Predrag and Constant (IAD) for their loyal support, to Ali for his coordination, as well as to the Academy and Steeve… for their trust… proud to be a partner 🙏
#Mindset#Culturechange#Coaching#Formation#Training#Learning#Softskills#Leadership#Mentorat#Terrain#FnacDarty#4SConsulting
