DAY 19 – On-the-job coaching Fnac Darty in Toulouse, with Marc.
What makes a Technical Advisor so effective is not just what they know.
That’s the message he’s conveying.
Every piece of advice shared, every instance of on-site support provided, and every piece of feedback helps technicians to develop and enhances the quality of service provided to customers.
It is in this spirit that 4S Consulting Team supports the after-sales and in-home care teams Fnac Darty :
✅ Develop the mentor’s positive influence and approach
✅ To facilitate exchanges and cooperation on the ground
✅ Turning experts’ experience into practical learning for teams
Because collective performance arises when expertise becomes a catalyst for knowledge-sharing, progress and commitment.
Thanks to Fnac Darty, to the Repairs/After-Sales Department with Christophe and Damien, to Predrag and Constant (IAD) for their loyal support, to Ali for his coordination, as well as to the Academy and Steeve… for their trust… proud to be a partner 🙏
#Mindset #Culturechange #Coaching #Formation #Training #Learning #Softskills #Leadership #Mentorat #Terrain #FnacDarty #4SConsulting
