DAY 7 – On-site coaching at Fnac Darty in Nantes, with Thomas.
A good technician has a good grasp of the necessary skills.
A Technical Advisor is also able to mentor, reassure and help future service technicians develop their skills in the field.
That is precisely the aim of the support provided by 4S Consulting Team through the after-sales service teams Fnac Darty :
✅ Develop the right attitude (as a manager, a technician and a customer)
✅ Improve the quality of communication
✅ Establish a culture of operational mentoring
Because sustainable performance isn’t just about technology.
It is based on the teams’ ability to learn, share knowledge and grow together.
Thanks to Fnac Darty, to his Academy and to Steeve 🙏 for their trust 💪
#Mindset#Culturechange#Coaching#Formation#Training#Learning#Softskills#Leadership#Mentorat#Terrain#FnacDarty#4SConsulting
