A first: 4S coaches FNAC DARTY's after-sales teams... during a customer meeting.
That's a first! Fnac & Darty (Group Fnac Darty) have asked to 4S Consulting Team to provide them with tailor-made support so that they can coach the after-sales technical tutors of their apprentices, most of whom are Group Managers, "in the field" during after-sales appointments with customers!
First COACHING out of 16 in all: Yesterday Monday at the VANNES after-sales service with your coach 4S Consulting Team, Andy 👍
On the programme: Coaching at the morning briefing to prepare for the day's work, then support for the pair (Tutor and Apprentice) on the customer site with a debriefing, evaluation and dynamic feedback (positive points and areas for improvement), followed by 100% LIVE coaching 👍
Objective: To "beef up" the Tech Académie tutor training course (Level 1 and 2) by coaching each tutor in the field during morning meetings.
and customer service teams throughout France, and strengthen their ability to monitor, assess and develop apprentices throughout their after-sales service training.
Get ready, dear Tutors and Apprentices Fnac Darty it's going to coach 😉... yesterday in Vannes, and tomorrow in LA ROCHELLE with Andy and CAEN with Bernardon Friday in Limoges with Bernard and Nice with Julien !!!
Thanks to Fnac & Darty, at the academy Fnac Darty, to Fabien and Constant, and especially to Fabrice for his great confidence in us for this great coaching training project. We can't wait and are proud to support you. hashtag#fiers
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hashtag#SAV hashtag#fnac hashtag#darty hashtag#4Sconsulting hashtag#fier hashtag#merSSSSi
