S8-MAY25: ‘Customer’ coaching for Technical Referents (42>47) in FNAC DARTY after-sales service.
WEEK 8-MAY 25: A GREAT pleasure, all last week in Coaching, for ‘the whole’ team 4S Consulting Team, who have been in BREST, GRAND QUEVILLY, RIVESALTES and CAEN, to provide in-home assistance to their customers, the Technical Advisers 42 to 47, from the After-Sales Service. Fnac Darty.
OBJECTIVES 👉 To develop the ‘customer’ posture of the ‘Tutor’ Referents of the young technicians they support, to strengthen their feedback, skills enhancement and assessment capabilities of the Technicians, in intervention 💪
BRAVO TO EVERYBODY 👍 It was a real pleasure to Bernard, Clément, Nicolas, and myself, with Arnaud in Brest (you're at the TOP!), for accompanying you. And a BIG THANK YOU to the Fnac Darty, to the Academy, and particularly to Ali, who oversees the entire system, for all your confidence in 4S Consulting Team 🙏
👉 RDV this week (‘big week’ again 🤗) at Référents 48 to 54, in MARSEILLE, RENNES and SAINT-OUEN, with 2 of the dedicated 4S coaches!!!!
#référent#technique#sav#tutorat#posture#attitude#communication#intergénérationnel#managercoach#confiance#coaching#training#mindsetchange#softskills#nevergiveup#partenaires#fierSSSS
