DAY 8 – On-site coaching at Fnac Darty in Clermont, with Nicolas.
On the pitch, the difference isn’t just down to the defence.
It comes down to how we train, support and develop our technical and repair teams.
At 4S Consulting Team, we work with the Technical Support Representatives Fnac Darty on what drives genuine, sustainable performance in after-sales service:
✅ A credible and inspiring role model
✅ Clear and appropriate communication (between mentor and client)
✅ Practical mentoring, right at the heart of the action (on-the-job training)
Because the best experts aren’t just those who know how to do it.
It is those who know how to help others grow – that is our belief here at 4S!
Thanks to Fnac Darty, to his Academy and to Steeve 🙏 for their trust 💪
#Mindset#Culturechange#Coaching#Formation#Training#Learning#Softskills#Leadership#Mentorat#Terrain#FnacDarty#4SConsulting
