Thank you Nantes!!! For these 5 top & intense days of Coaching of your Tutors in SAV FNAC DARTY.
For 5 days in a row, 4S Consulting and his team were in Nantes last week to coach the After-Sales Service Tutor Referrers. Fnac Darty 🤗 !!!
Objectives assigned to 4S Consulting from Fnac Darty : To "improve" the posture of tutors and technical advisors in the after-sales service (vs. inter-generational difficulties), their communication (vs. apprentice, technician and customer) and to strengthen their ability to monitor, assess, develop and upgrade the skills of their apprentices throughout their training, as well as new technicians and young employees.
👉 BRAVO to the Referrers, Group Managers, Apprentices and Technicians supported by Andy and myself... you did a great job with your interventions and coaching throughout your coaching day 💪
Thank you for your welcome, it was a pleasure for the team to 4S Consulting... and a special thank you to the Area Manager Christophe, who I had the pleasure of meeting and talking to, and who was a great listener and very interested in the process, for the support we provided (and continue to provide) to some of his teams 👍
Finally, a BIG THANK YOU to Fnac Darty, its academy, Constant and FabriceThank you for trusting us to develop and support your Tech Tutors... we're very proud to be your partner 🙏
#formation#coaching#mindset#culture#change#learning#training#tuteur#manager#manangement#fnac#darty#4sconsulting#proud
